The gentleman behind the counter was extremely rude and unfriendly. However I got the 15 feet truck I wanted and was able to be on my way so it didn't matter. Hire associate that want to work and do not hate their life. So they do not take it out on paying customers. However I got what I expected from the person behind the counter. I have only been in two U-Haul (one local provided and one main branch) that the customer services went above and beyond to make me happy. Sadly this person was one of the worst.Mary H.
Moving Truck Rental in Richmond, IN at U-Haul Moving & Storage of Richmond
Richmond, IN 47374
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Richmond, IN 47374
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
He did not give me instruction on what kind of fuel to fill it with, how much to fill it to. I guessed to pur it back to where I found it based on past experience. Otherwise, friendly and helpful and understanding.CAITLYN Z.
Refund money when you return a day earlyJAMES S.
Friendly staff! Very knowledgeable and helpful! Definitely reccomend using their services any time I need to move or store. 10 out of 10!LILY R.
When I originally booked the U-Haul, I selected the other location in Richmond that was only a mile from my house. Somehow it was changed to this location which was a 15 minute drive and additional mileage. Totally frustrating and not cool.Rohit B.
Everything was goodGlenn M.
The place looked brand new. We delivered after hours and everything looked very clean.THOMAS R.
Locked doors very clean space to pack after hours. Well lit and convient thanks uhaul.Isaac C.
Got all taken care of thank youJames H.
Easy to get to, easy to rent, would do it again. We just did the 1 day dealMarcia C.
My receipt said it cost 400 something but the U-Haul has tried taking like 600 off my cardDakota A.
The reservation was made over the phone with the Richmond location. When we arrived to pick up the truck, the location was closed up and no one available. After an hour of being on the phone, and differing excuses someone came to check out the truck. Now over a week after the truck was returned, an additional 430.99 was charged to my CC. The original charge should have been 170 on the 15th and a secondary charge for any extra miles on the 17th. There is a charge for 51 on the 18th and 230 on 21st that are still pending. No compensation was made for the hour and a half I had to wait to get the truck i reserved. Never was it mentioned on the phone that there was an after hour or early pick up available resulting in renting for an extra day and now over $700 charged to my card that I now have to fight to get credited.chris W.