Very helpful person at locationmark W.
Moving Truck Rental in Reno, NV at Mount Rose Mini Storage
(Distribuidor de U-Haul del vecindario)
Reno, NV 89511
(& Mt Rose Hwy)
Services at this Location:
- Lun. - mar.: cerrado
- Mié. - dom.: 9 a. m. - 4:30 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Reno, NV 89511
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
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In times of Covid, You would think that the inside cab would be wiped down clean after each use. I used my own Lysol wipes and they were filthy after I finished. I also checked the mileage right after I left and it was off by 9 miles so I paid for 9 miles I didn't use but that was my fault for not noticing it before I left. The truck ran great and everything else was good.Anthony J.
Wish the 10' truck come with the ramp. That will be a big help.JOHN T.
Very friendly staff. Got me in and out very quickly. Wonderful doing business here. I am a repeat customer. They always have a smile and make my day.Dennis S.
Customer service was great and helpful. But as for the company of U-Haul the tires where in poor condition with one flat and two low pressure tires????scott T.
This has nothing to do with the staff at this location. This is how U-Haul (East Bay) canceled my reservation less than 8 hours before the reservation, no phone call, only email at 7 p.m. It took two hours to reserve and pick up at a new truck at 9:30 p.m. and drive all the way from Reno to Danville Ca and back starting at 4 a.m. Otherwise, the truck was clean, and the staff that I returned the truck to was friendly. However, because of this experience, I am not sure I will use U-Haul again.Ronald H.
There was a small delay in trying to reach my secondary contact on the phone and Denise with Uhal was very quick to message me and get everything handled. Denise really went above and beyond.Alyssa M.
No one helped me. I waited for them to come help detach the trailer like they said they would. After waiting 20 minutes I did it myself and just left.Andrew B.
U haul should stick to there dates and truck size. You changed my location and I had to drive 30 min each way and instead of getting my truck a 7:am I could not pick up until 9:am. That adds another 3 hours onto my day. You also changed my truck to a 20' instead of a 26' truck. I could not get everything in one load. I stopped the next week in Susanville to check on my next truck and they said you changed it also and there was no guaranty that I could get that truck. In fact I probably would no get it. I cancelled and went to Penske and they guarantied the truck for when I needed it. I am done with U HaulClaude S.
I received a truck that was â€œready to goâ€ the inner tire on the left rear of the truck was at zero PSI. It was a miracle it didn't fall off the rim while I was driving it. Thankfully, I stopped to check before departing for the trip. I had to purchase a truck-grade air gauge and 80psi worth of air.Anna G.
Absolutely awesome!! Very friendly and quick service definitely gonna recommend this place to family and friends.SALVADOR A.
Jessica, Mike, and Jillian are always very nice and very helpful.Andrea L.
The owners and staff are always very nice and helpful. I only wish they had more trucks so I could do all my rentals through them.Andrea L.
Manager said I scratched the truck when I didn't. He also said he was behind me on the freeway and that I was doing 70 mph and I wasn't. Whether he was joking or not it was not right. I would never use this location again and am going to cancel my storage unit with them as welljerry L.
Same serviceanthony M.
Excellent customer service. Truck and other equipment was ready to go when I arrived.RANDALL H.
Very attentive on being helpful and developing clear understanding.Gerald E.
Haul sent me a txt very late Friday notifying me the eq was not at the location I had reserved. It took a long time for a nice lady to find a replacement and my pick up time went from 7 am to 9 am. This caused quite a delay in the move. The eq worked well and we were able to work late Saturday night and complete the move on Saturday.Robert U.
Jillian did a fantastic job! Excellent customer service!!Steven B.
The saleswoman that helped me was awesome!Lori A.
Trailer was old, unclean, and tires were very worn. U hail employee had me do all of the hook-ups because they didn't know how and they went to sit in the office while I did it. Same employee told me I could return the trailer to any U Haul location and I would only be charged for the days I used it. None of this was true. The employee should not be working for U Haul as I took them at their word.Michael H.
This site is small. Mainly storage facility.Dale S.
Nothing.. this location is amazing! Wonderful people and facility!Tobias K.
Jillian was the absolute best to deal with. 10/10 would use her again! 5 Star service! She made the hassle of me moving such a relief!Matthew T.
When I returned the trailer the girl was asleep at the desk and told me to leave it parked in the drive way and I said it was blocking the way then she said leave it on the street she never came out to help or anything , uhaul location at the summit off herd road is not a location the is professional or belongs being a uhaul location , when I am doing all the work why bother having anyone thereLorri M.