Both 20' trucks had check engine light on, I had to go another location to get my truck. Also, the first truck I was given had 158K miles on it. That seemed a bit much for one way trip to Wyoming. I talked to a guy at a another uhaul location and he said they would not send a truck with that high mileage on one way trip.
TERESA S
Alpha 9 Construction LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Redmond, OR 97756
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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After hours drop
Tom SI had difficulty with using the 24/7 Share application for the pickup. had to speak with a customer service rep to get it to work for me.
Bruce LI did have access to the key code to get the keys through the phone app. That was a real pain because I had to wait approximately 20 minutes because one customer service agent couldn’t help me so I had to wait for a specific agent for the key code. The time might have been longer. That cause a delay in me packing that night. The phone app also did not load well on verifying location and photos and I had great service in both areas. So when I sent the pictures at the end it did not seem like it loaded and said complete. I did not want to wait again for 10-15 minutes for customer service again just to ask a simple question. I did appreciate phone calls prior to my pickup date and end date to see if I had questions about the location. I think the app could work awesome if the above comments went smoother.
Tyler RFix the online checkout procedure. Get all of the information before the customer gets to the truck. This was a total hassle.
STEVE A