The location was tucked away that took narrow and broken roads. The U-Haul app was slow and unresponsive which made the process very frustrating. What would have helped is if we could upload pictures we saved. I ended up emailing my pictures to support. Not a smooth experience.Drew L.
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Red Lion, PA 17356
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Electronic self return not simple. It get stuck requiring the same information again and againGilberto G.
Your mobile phone pickup app is horrible I use my phone foMessage and text, banking and investing so I'm quite skilled with it . We showed up for a truck 1 hour early to be ready at 7:30am. At 8:20 we finally called the help line. 35 mins. Later and using my wife's phone. started the checking-in and finally got the scans and pics done and the girl on the phone gave us the combo to get my key. I had 15 people waiting for me 1/2 hour away. You really need to streamline this process for your people who pick up before opening time. I had the truck till 4 so had to leave all my help to finish. All of us are older and retired and didn't need the stress When dropping off your service person told me I could have just called and he could have changed to a 24 hrs rental. I stopped in the day before to get any details and he told me just come in tomorrow's and follow the prompts but was not helpful at all. Why don't you try under cover boss so you can see Not a good experience. I am 100% disabled vet and have ptsd. Too much stress for me. Didn't sleep all night and have the shakes this morning. YOU have a great day cause I won'tCurtis B.
Not much can be done to remove the big hill you need to park on. The attendant was polite, and I had no issues. The ap on the other hand is a pain in the ars.Katie H.
Nice place friendly peopleAnthony G.