Comentarios del cliente para Silverback Services

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Silverback Services

Grado total:

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Mikaylah H. en

Grado:

Refund the customer when you tell them you will.

Calvin S. en

Grado:

Customer service was excellent. Attendent was knowledgeable and knew the system well. Equipment was in great shape, clean and ready for use.

CATHY R. en

Grado:

El cliente no dejó un comentario.

Patrick R. en

Grado:

El cliente no dejó un comentario.

Michael R. en

Grado:

El cliente no dejó un comentario.

Christine V. en

Grado:

El cliente no dejó un comentario.

Pat M. en

Grado:

The check in process was brutal. Spent 45 minutes to get the. This site booted us 4 times. Had to start over 4 times. This 45 minutes were counted as part of my rental

Anita R. en

Grado:

Super fast and easy experience. I had no issues and if I ever need to rent a truck again, I will jot hesitate to use this rental service again!

Wendy W. en

Grado:

It was closed

Ricky J. en

Grado:

El cliente no dejó un comentario.

David B. en

Grado:

I had a very hard time using the app on my phone so they had to help me out and they were really great......not sure if I did something wrong ore my older Galaxy S5 phone was the issue. .....but was Extremely frustrating. .....once they helped me out everything else was great! Next time I would just call them direct and not use your App! I'm sure I must have done something wrong it doesn't seem like a bad idea......

RICHARD B. en

Grado:

Staff was wonderful and helpful! U-Haul system was slow as always but don’t blame the staff for that. Some troubles with the app too but technology never seems to work when you want it. Thanks to the Silverback staff for making these U-Haul technological problems bearable. Definitely will rent here again!

ronald B. en

Grado:

Return app did not work at first. After 3 tries it finally recognized my location.

Kaitlin G. en

Grado:

No clear direction on where to park truck, self drop off didn’t indicate what to do with the keys.

Cindy D. en

Grado:

El cliente no dejó un comentario.

Kristie H. en

Grado:

Was not able to honor military discount

Christopher M. en

Grado:

I did not ask for or need a dolly and furniture pads. They took up room on the truck that I really needed to use. Even that small of an area makes a huge difference.

Daryl A. en

Grado:

El cliente no dejó un comentario.

Robert N. en

Grado:

When we arrived there was an unanticipated issue. The lady helping us, took care of the problem quickly and had us on our way. Great Job!!!

Bob S. en

Grado:

El cliente no dejó un comentario.

AIMEE B. en

Grado:

El cliente no dejó un comentario.

MARIE C. en

Grado:

When I reserved my truck, it was at the Onion Blvd location in Shrewsbury, PA.When I got the confirmation call the next day, the location was changed to Red Lion PA which is 10 miles farther than the location I picked, costing me approximately $25 just in mileage fees to get the truck.. Also, when I spoke to the man about the confirmation, he told me they opened at 9 am.....when I got there, the guy told me I could have done everything online and picked the truck up earlier.

Michael R. en

Grado:

El cliente no dejó un comentario.

Star N. en

Grado:

First the dolly was blocking the area in the truck so when we went to move the zip tie was broken and i was charged for this. Also I called the location to ask a question about my rental and was told to call Uhaul. They would not answer any questions just told me to call Uhaul. Also vehicle was dropped off before they opened on 8/13 they did not comeplete the check in until 8/15. When I asked why I was told to call Uhaul. If they cannot answer a question about charges they complete or trucks they are renting then they should not have the rental contract. Horrible customer service. I will never rent here again.

James W. en

Grado:

My first location did not have my rental as promised

Robert B. en

Grado:

El cliente no dejó un comentario.

Dennis N. en

Grado:

El cliente no dejó un comentario.

Yana V. en

Grado:

El cliente no dejó un comentario.

TONY C. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

eduardo P. en

Grado:

Nothing. Sam was so friendly and inviting that it felt like home. This was the first Uhaul place I have been into and found that I didn't want to leave right away. I didn't mind the process.

Andres C. en

Grado:

El cliente no dejó un comentario.