Lady was nice and all but basically just a dropChristopher B.
Shiv Investments LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Reading, PA 19605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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the location is a gas station that happens to rent uhaul vehicles. I reserved online and arrived 5 minutes before the pickup time. the clerk knew nothing about uhaul (he told me) and i had to wait for somebody to show up 5 minutes later. Then I had to wait while she started the computer and loaded the program. then i had to provide 2 phone numbers for "anybody". she could not explain why this was needed. i reluctantly gave the information. then she wanted a photo of my car insurance. I was paying for the insurance from uhaul so it made no sense to need a copy of my car insurance, which i went and got from my car and finally got the keys to the van. when i returned <4 hours later, i had to repeat the same stupid process as she was not on site and i had to wait for her. when she got in she told me to wait again while she started up the computer. i asked "why am i waiting" because the normal process is simply to walk to the vehicle, check the condition, mileage and gas and say "thanks". Her response was "just wait" another minute I said WHY AM I WAITING HERE? and she said "i told you to wait". one more meeting (yes, i was impatient but getting disrespected pushed me) and i said I AM OUT OF HERE and she said "fine go". I will NEVER use this location again and MAYBE never use UHAUL again!.JAMES M.
Great service at the Sunoco!!!JAMES P.