This location has two very aggressive dogs and the owner refuses to put them away. She kept telling me i had to come inside, and walk in slowly. I told her I was not comfortable going inside while the dogs are barking and lunging at me. I asked her to bring paperwork outside. She said it's on the computer. I had to stand outside in 20° weather while I went through the online check in process on my phone for about 15 minutes. The truck i reserved wasn't there, and I had to move up my moving date. My movers weren't available and my storage unit was not available. This location changed my reservation to a different location in Colorado without notifying me. I've had good experiences with Uhaul in the past, but will never use it again due to this location, and this moving experience.
Amy O'Brien
Bennetts LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Raton, NM 87740
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It would have been nice if the truck had a CD player.
David HinrichsNothing but great service from this location.
Zachary CoxDid phone check in
LEWIS STORMThe owner has very poor customer service skills and is very rude. Has two large dogs in the office barking at customers. One dog almost knocked me down. I would never recommend this location and will seek other locations in the future.
Phillip Rodriguez