Rental was not ready at the time promissed. You confirmed pick up at 8:30am then 2 hrs later it wasgoinv to be 10am. The day before pick up. It doesnt sound like a lot Iof time but it threw off my schedule. I reserved a month in advan e. It was also more expensive than it needed to be
ji r
Best Outdoor Power Inland
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rancho Cucamonga, CA 91730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Picking up the truck added more stress to moving day. Long wait for approval. When contact didn't pick up, the agent closed the process. Nice lady at the business was able to help. Drove less than 10 miles and didn't use a noticeable amount of gas. Got charged $25 for it. Great local business. U-Haul on the other hand was not.
Daniel SUsing the uhaul app when you have to return your rental vehicle after hours is very inconvenient. The app doesnt direct you to the place to do the return sign in. It would be much simpler to put a QR code on your check out document that links you to the return document page to fill out.
Glenn SCOMMUNICATION!!! Communication was a HUGE problem for us. Luckily I double checked on my reservation. If I hadn't done that my move would have been a complete disaster. Due to the lack of communication on Uhauls part.
Juan GStaff friendly, and was an easy process to use.
Marilyn S