Terrible dont even
Christopher E
The Cross Pharmacy
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Pryor, OK 74361
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Was not informed I would be charged for going over miles I was only told I would be charged more if I dropped it off later. Guess I should've read the agreement and not just went off what he told me.
Becky GVery professional and friendly staff.
Gary YI was originally quoted $363.75 over the phone for the rental mileage and period, however when I received my initial contract the charges were $467.47. I made the decision to go with U-Haul over another rental based on this phone quote. The additional tax and fees were never mentioned but should have been. The vehicle was missing when I arrived at the scheduled 5:00 pm pickup time and the Pryor agent didn't know where it was or when it would arrive. The vehicle ultimately arrived at 6:15 pm, after business hours. The agent contacted me but didn't wanted to stay the 10 minutes it would take me to arrive, so they asked me to call the Tulsa location since they stay open later. I did so and after several attempts I was able to access the vehicle. A warning light came on immediately on starting the vehicle. I contacted the Tulsa agent and who told me to call roadside service. I called roadside service who proceeded to ask me to do an inspection of the vehicle tires, which I'm not qualified to do. After I crawled around under the vehicle for a moment looking for “obvious signs” of damage she told me it should be good to drive. The warning light stayed on throughout its use. The cab interior was filthy so I cleaned it. The driver's door window had a broken handle and was inoperable. The driver's door would not close without slamming it shut. The cab dashboard was broken and rattled throughout its use. I returned the vehicle at 2:00 pm on the schedule day with a little over 7/8 of tank of gas, it’s marked on my receipt as little more than 3/4 tank. Which is not an issue for me except that it highlights this locations lack of attention to service and detail. I’ve rented from other U-Haul locations before without issue, I will not be renting from this one again.
SEAN PExcellent customer service. If they don't have what you need in stock, they will find it for you.
BRIAN Q