This was the worse experience using uhaul. We booked 3 weeks in advance. Stoped 4 times to check to see if our truck would be there and ready for our move. We got told the truck would be there no problem. On oct 29th we went to pick up we were not on file and truck was on a fix it order. The cashier called owner of store location. He proceed to allow the truck to leave the location with no documentation filled out charged us $167.00 we drove to 68 drummond st perth loaded and drove straight to elgin stopping for gas $40.00. Unloaded truck as unloading we were contacted 3 times asking when the truck would be back. completely unacceptable our stuff was not unloaded yet so i told the women one hr. She called 2 times after that i explained that we were hurrying. We rushed to finish. And returned the truck approx 8PM rental time was 11AM. The u haul mechanic was at the store apon drop off. To pick up a truck that need maintenance. We had to stay for an hr to do paper work to put me in the system. I am completely upset and angry as we made many trips to ensure the truck would be available to us. We certainly didn't get 24 hrs and definitely not a smooth experience. Improvements at this point as a customer i would not recommend u haul. It was the worst moving experience. And the communication definitely needs to improve. The store owner is to blame for this and i would never recommend this store location for for any of his offering buisness at that location oh i received a refund in cash. For 41.00 i guess that was for all the trouble caused. I shouldnt have been charged for any of it concedering the trouble i went through at an already stressful time.
Alquiler de camión de mudanzas en Portland, ON en Rub's Corner Garage
¿Te mudas de o a Portland, ON K0G1V0? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Rub's Corner Garage. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Rub's Corner Garage
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Portland, ON.
Alquileres de vans de carga y pickup en Portland, ON
Los alquileres de van de carga y pickup U-Haul en Portland, ON son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Portland, ON K0G1V0. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Fender was damaged, Trailer lights were not working. Mechanic came to fix 2+ hours after the call. Your dispatch couldn't figure out our home address, so we had to wait at the dealer until he arrived. Took him less than 10 minutes to replace the light and fix the wiring. There is no reason that couldn't have been maintained previously. The woman at the dealer did everything she could to help us out. The person she was dealing with on the phone from U-Haul did everything she could. My only issue was the lack of maintenance.
Employee was not well trained waited over an hour during pick up for employee to sort out rental and waited over an hour during return for employee to sort out refund because rental was processed wrong. Spent more time waiting at facility than I did actually using the trailer I rented
I had reserved a truck at a location in Ottawa. When I arrived in the morning to pick up my truck, I was advised that the time had been moved to the afternoon & the location was at a different spot in Ottawa. They advised that someone should have called me, but no one did. I had a specific time frame at my apartment to use the elevators and had hired movers to help and they were arriving at that time. The afternoon was not going to be an option. At that point I called the main number for U-Haul as the original U-Haul location advised he couldn't do anything. The customer service rep that helped me was very professional and helpful. They were able to find this location, which was over an hour drive away, but it was still an option. I had no issues at this location, but was an hour over my elevator time and had to deal with the building manager and the next people scheduled to use the elevator. Overall it was not a good experience.
Train the girl at the counter to be able to use the U-Haul online program or improve the wifi. Wait time was over 40 minutes to finalize the contract and pick up the equipment when the online check-in was ALREADY done by customer.
Have ur computer up n running when people are renting item. Plus have some better manners guy very rude I'll never go back there.
The location owner went out of hs way to ensure I had a trailer there for me the day I needed it.
There is really nothing to add to say but thank you for a great service.
Kept me waiting 40 minutes while waiting on store customers, charged me for 10 km over even though I left truck with more gas than it came with and not willing to negotiate...not impressed and will probably not use this service again
no one there knew how to figure out what to do,kept my papers and didn,t get my refund for 4 days laterafter many phone calls.
The gas station/variety store worker was very young and inexperienced with uHaul check out. I had to call uHaul customer service first. Then he had to call. He did try his best but perhaps someone with more experience should process rentals.
Great service... thanks
Very personable business owners.
The tailgate lift assist spring had 3 of 4 leaf springs rusted and broken making it quite heavy to lift. Fortunately the last leaf held and no one was injured.
Nothing everything went very well
Not sure where to start. This was a disaster! The guy at Rubs garage was working alone and trying to run the gas station and serve me. Took him an hour to get me set up and give me the keys. U-Haul double booked, so somebody coming in after me was about to be very upset. The people at U-Haul when trying to reserve the truck couldn't figure out that Portland, ON to Kingston, ON is not that far. They had me down for over 3000 km and needing the truck for 10 days! They had me picking up in Portland, Oregon! I had to call 5 different people to get it right. It still wasn't, she just fudged the system for the right pick up and drop off, but they wanted $1500! After freaking out, she said she would make it $117. The icing on the cake was when they sent me my in voice, it said $0, but my visa was charged $117. Who is running this show? A bunch of monkeys?
Absolutely wonderful service! I wish I knew the name of the lady that helped us when picking up and dropping off the truck! We will definitely use this location again!
Portland was not my original rental reservation site. Princess Street in Kingston was,they cancelled my reservation because no trailer available. .Nearest trailer available was a 45 minute drive away in the wrong direction adding more than 2 hours onto my trip. The person that arranged that reservation gave a p[ick up time as of 10 am, even though I told them I worked till noon, and was almost an hour away, asking for a 3 pm pick up, when I arrived there my reservation had been cancelled because I did not pick it up on time. NONE of the emails reacted me until hours after I had picked up the trailer and left. This is the worst company for customer service...trying to run the world from TEXAS!!!
No blankets to rent and air conditioning on truck didn't work
Yes it was extremely easy. Close to were I moved.
This location is operated by a rude and controlling man. He demands people be submissive to his questions and doesnt give you an opportunity to answer before cutting you off by demanding an answer. Very bold and impossible to tolerate. He uses the police to strong arm clients as he believes he is being cheated and robbed. No sooner did I drop off the key and he left threatening police action if I did not call him back immediately. My response is to leave someone that rude waiting for as long as I want to. His response is to just continue to escalate the situation beyond hope of resolution. Very poor people skills. On my part too but I'm not running a business. I am supposed to be the customer that is treated politely in the first place. I would guess that a lot of people are just like me and just walk out and dont go back. Who needs it. There are other companies to use without the hassle of dealing with a rude jackass. The use of the police to threaten and intimidate should be illegal. He filed a no trespassing against me by lying to the police. I was fortunate to have the employee provide testimony to the police report to refute his lies. Also the video to show it was untrue. Not a good person.
Truck tire pressure sensor was alerting of an issue when picked up. The rear tire had a nail in it and needed to be replaced shortly after driving the vehicle.
little attention to details.... truck was at 3/4 tank rather than full, right front tire had a slow leak....BUT unit was clean and well maintained. overall, quite satisfied...