Comentarios del cliente para Rub's Corner Garage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rub's Corner Garage

Grado total:

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Caleb B. en

Grado:

Absolutely wonderful service! I wish I knew the name of the lady that helped us when picking up and dropping off the truck! We will definitely use this location again!

rory H. en

Grado:

Friendly..helpful..

david R. en

Grado:

Portland was not my original rental reservation site. Princess Street in Kingston was,they cancelled my reservation because no trailer available. .Nearest trailer available was a 45 minute drive away in the wrong direction adding more than 2 hours onto my trip. The person that arranged that reservation gave a p[ick up time as of 10 am, even though I told them I worked till noon, and was almost an hour away, asking for a 3 pm pick up, when I arrived there my reservation had been cancelled because I did not pick it up on time. NONE of the emails reacted me until hours after I had picked up the trailer and left. This is the worst company for customer service...trying to run the world from TEXAS!!!

RICHARD M. en

Grado:

El cliente no dejó un comentario.

Jim C. en

Grado:

El cliente no dejó un comentario.

terry S. en

Grado:

El cliente no dejó un comentario.

Stephen F. en

Grado:

No blankets to rent and air conditioning on truck didn’t work

annette C. en

Grado:

Yes it was extremely easy. Close to were I moved.

chiragkumar P. en

Grado:

El cliente no dejó un comentario.

lorianne C. en

Grado:

This location is operated by a rude and controlling man. He demands people be submissive to his questions and doesnt give you an opportunity to answer before cutting you off by demanding an answer. Very bold and impossible to tolerate. He uses the police to strong arm clients as he believes he is being cheated and robbed. No sooner did I drop off the key and he left threatening police action if I did not call him back immediately. My response is to leave someone that rude waiting for as long as I want to. His response is to just continue to escalate the situation beyond hope of resolution. Very poor people skills. On my part too but I'm not running a business. I am supposed to be the customer that is treated politely in the first place. I would guess that a lot of people are just like me and just walk out and dont go back. Who needs it. There are other companies to use without the hassle of dealing with a rude jackass. The use of the police to threaten and intimidate should be illegal. He filed a no trespassing against me by lying to the police. I was fortunate to have the employee provide testimony to the police report to refute his lies. Also the video to show it was untrue. Not a good person.

Keith M. en

Grado:

El cliente no dejó un comentario.

william M. en

Grado:

El cliente no dejó un comentario.

Greg D. en

Grado:

Truck tire pressure sensor was alerting of an issue when picked up. The rear tire had a nail in it and needed to be replaced shortly after driving the vehicle.

william M. en

Grado:

little attention to details.... truck was at 3/4 tank rather than full, right front tire had a slow leak....BUT unit was clean and well maintained. overall, quite satisfied...

Barry C. en

Grado:

El cliente no dejó un comentario.

Meredith C. en

Grado:

El cliente no dejó un comentario.

SHIRLEY A. en

Grado:

Helpful polite

peter V. en

Grado:

I rented a 5 x 9 trailer. With all of the freezing rain this year it was froze in and they got out of the ice and ready for me. No complaints.

Wally W. en

Grado:

nothing. people are great and very helpful.

Michel S. en

Grado:

Their reservation and payment system was extremely slow. The service rep seemed unsure what to do at times. The trucks windscreen was full of snow and ice; it took me 20 mins to clear and thaw it. Truck was great otherwise.

Shane R. en

Grado:

Very nice staff

Ed C. en

Grado:

El cliente no dejó un comentario.

marilyn M. en

Grado:

Engine light on. Drivers seat not adjustable. Rep had no experience. Had to call someone else to process reservation. I had to request that screaming kids in background be taken away from phone I had to repeat info too many times. Took too long to process. I had people waiting to help me. A very unpleasant experience. Never again!

bill M. en

Grado:

My initial request included the absolute necessity for a ramp and when everything was set up I verbally confirmed that there would be a ramp on it. I was disappointed when the truck was picked up and ready to be loaded when we discovered that there WASN'T a ramp on it and that truck had to be returned/exchanged for one with a ramp. However, there were no problems whatsoever with the exchange and, therefore, we were happy in the end.

Ken H. en

Grado:

El cliente no dejó un comentario.

Walter W. en

Grado:

Drop off was easy. The young lady greeting me was welcoming and very helpful. Many thanks.

Scott C. en

Grado:

there was a truck outside so I walked in to rent it, no reservation. Computer was down, the store guy did not know what to do. He called a bunch of phone numbers eventually handed me the phone, I was on hold with u-haul for a long time. Eventually I hung up and booked online. I was in a hurry and somehow apparently got dinged $15 for insurance I guess, I did not want. Truck had empty bottles and garbage in the cab, pink insulation and bits of stuff in the back. The location is very convenient for the odd time I need to rent though.

Adam G. en

Grado:

They overcharges the km hugely.

Jim E. en

Grado:

Appreciate their hours of operation and knowledgeable staff. Thank you for making the moving day run smoothly.

REINHART B. en

Grado:

Nice they are open until 8:30