Using the self-check in app makes the process far more complicated than it needs to be and takes much longer than conducting the transaction in person. Was very happy with the equipment, price, and location, but I will NEVER use the self-check in process again.mike G.
Moving Truck Rental in Plano, TX at U-Haul Moving & Storage of Plano Allen
Plano, TX 75023
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Plano, TX 75023
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The guy at the counter really needs help with customer serviceErvina M.
Thank you.MARIA C.
Dealt with several personnel Scott, Bobbi, Briana they were all lacking greatly in their customer service skills.Monya D.
Very good customer service!Shaquana L.
Great Customer Service from the time I walked through the door. He was amazing and professional. Then I was told by the new manager about other products and services which I took advantage of also. This is the only Uhaul place I use. Great experience!Ralynda G.
Knowledgeable helpful people!!DALE C.
I was so impressed with the efficiency, cleanliness and customer friendliness of this Uhaul center and staff. This is how it should be done! I would definitely recommend this center and if needed will use this location again.SHARON M.
Very happy with service!! Thank youTIMITHA B.
This was the only uhaul location that treated us well and made sure a truck was ready for us when we needed it. Their offices were also very nice and they were very professional.LAUREN I.
No surprise charges!!! Flexible with dates and times. Perfect experienceAmy F.
Person working was helping someone else , acknowledged me said he be a few minutes. Dropping off the equipment was painless took maybe 15min.Everett N.
The young that helped when I pick up my truck and dropped it off was awesome friendly,very kind,polite and very knowledgeable,sorry I didn't get his name but let him know he did a very good job!thank youJaime B.
The process was hassle free and Mr Gay was excellent! I will definitely use this location in the future and recommend to my friends and family!!!! The only negative thing was the van smelled like cigarettes but of course that's not your fault.ðŸ˜‰Sherri J.
Everything was perfect, just had trouble finding the key drop off after hours. The picture shows an orange box on a pole when in reality it's a slot in the door. No big deal, just took me a couple minutes to figure out where to drop my keysJordan I.
An employee came out and asked if I needed help as I struggled to get the key box open. He was wearing a mask and very kind. Great staff!Corinne W.
I really appreciated the young man who helped me. He talked fast and was very friendly. You don't see this kind of service in rental places. Continue to keep the store clean and affordable prices and I'll continue to rent from this location. Thankserwin D.
Very helpful staff, truck was clean, overall very good experienceGary P.
Every staff member I interacted with was fantastic and helped me as much as they could. Hiring and training staff seems to be the only thing Uhaul does well. I booked my experience online and every single thing about it was awful. The website is garbage, the rental process is a joke, and ensuring I got what I needed was non-existent. the website promised me everything and then the staff of the THREE locations and a call center had to do everything they could to fix the problems your website caused. Turns out they couldn't because Uhaul corporate is a tire fire. They tired and they tried hard. You just let your staff fail in a broken system run by people who have no idea how online interactions should work in the year 2020. I've literally never dealt with a company that has such amazing staff and managers and such awful customer experiences and corporate operations. Seriously get your shit together Uhaul. Your staff don't deserve to deal with your incompetent messes. The only way I will ever use Uhaul again is if I have to and I can talk in person with a staff member the whole time because the customer facing staff is the only competent thing about your miserable company.Hillary F.
I've rented from this location several times. Everyone has been super helpful. I feel like they genuinely want me to have a good experience. I'll continue to go this spot for any needs Ihave.Laura F.
Vehicle was clean and appropriate for my moving needs.Nancy N.
Everything worked easily for us and both agents at the counter were really friendly and easy to work with.Christopher L.
Professional caring serviceDonna H.
Move went much better than using my SUV again. Friendly and smart staff. Thank youBrian B.