The procedure was confusing. There was sand all over the truck, which is fine and the return was even worse. To know I will not do this again
Dennis W
Parkhill Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Peterborough, ON K9J6Y1
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulPave the driveway or add more gravel. Very muddy
JEFFREY TMy reservation I initially did in Norwood in August on your website, which was an approved and advertised pickup address. A week later I got an email that the pickup address had changed to Water Street in Peterborough, no reason mentioned. Apparently you already know in August that the trailer won;'t be available in Norwood about two months before the actual rental date. About 5 days before the rental date, I decided to call the branch in Peterborough to check if all was still as scheduled, went over lots of details with the manager, such as towing capacity and tire sizes, spend some time to figure it out and then called back to let the branch know all was according to requirements, to get an email literally the next day, two or three days before the rental date, that the pickup address had changed again to a different branch in Peterborough. No call, no explanation from the first PBO branch. The pickup and delivery hast me two more hours of my time to pick up and deliver the trailer again. Why doesn't UHaul drive these trailers to the actually booked branch, instead of bothering the customer with these relocations??? I have no complaints about the location as per your survey, but the questions are not sufficient, as I would rate the overall service below average!
GUIDO DJared and Dawn were exceptional!! They were so kind and helpful….i just can’t say enough. Thank you for such a great experience. I will be back.
CHARLENE JNothing really to improve. Easy to find and big parking area.
JAMES G