Got to Uhual after reserving online and they said they can't see reservation and that they have a truck but no keys, even though the parking lot was full of the size truck I needed. Told they will transfer my reservation, that they could not find, to a location 1 mile away. Got to location and there was not reservation transferred. Owner said it's not the first time this happens. Don't know if this is lack of training, but companies are responsible to make sure their employees get the right guidance and training. Luckily owner worked with me and I was able to rent a truck.
Nuvat E
BP Storage & Moving
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Palm Bay, FL 32905
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-Haulvery accomodating and pleasant service.
yvonne mEverything was just perfect, Thank you
Michael BQuick and easy process when I returned the truck.
Alberto MExcellent service
JACOB H