The owner didn't walk me around the vehicle or show me the mileage or turn on for me. After the owner left, i saw messages on dashboard!!!! One was for the passenger rear tire being at 20 psi!!! And the other was “oil change required “!!!! I had to fill that tire 4 times!!!
Deborah R.
Grace Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palatine, IL 60067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The process to do a virtual pickup was fairly long - the personal verification process said it needed "extra verification" even after uploading a selfie and copy of my driver's license. I called into the uhaul number and was told the verification group wait time was 20-30 minutes. The drop off process done thru the app also had glitches. I uploaded pictures of the mileage and gas and still the process would not complete.
CYNTHIA D.The store was not open on time. There were hidden fees. Don't advertise $19.95 a day plus mileage and then change for gas and environmental fees. Gas tank was only a quarter filled.
Thomas T.Location not marked as a U-Haul location. Personnel were unprofessional, could not provide me a receipt
Richard P.Greg did a great job.
Todd B.