Awful experience, they were so rude.SYDNEE B.
Moving Truck Rental in Owensboro, KY at U-Haul Moving & Storage of Owensboro
Owensboro, KY 42301
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Owensboro, KY 42301
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Stay the same.ANTHONY E.
I was in and I was out in no time flat computers were a little slow but other than that good experienceBETH H.
Excellent location and staff.MAREN S.
Jordan at this location was incredible. She helped me from beginning to end and made the experience hassle free. She is a huge asset to the facility.Andre A.
I always do my truck rentals @ this location. Great customer service.JANICE W.
I reserved this truck on Saturday and Jordan told us that they only accept major credit cards. I have a chime visa that I have used before to rent a uhauk at that location. I reserved it Monday early afternoon and offered to pay deposit. The guy told me it was not necessary. I told him I would be there in a few hours. When I got there it was close to 430. JORDAN told me that they had attempted to reach me numerous times but they couldn't and that the truck had already been reserved for 7 the next morning. I had no missed calls and no messages. The next day at 755 they ran my card for the amount they charged initially plus an additional 16.88. The money wasn't in my account the transaction was denied and I now have an overdraft fee. Sarah Hagan and Jordan showed up while I was holding for customer service and to hold on just a minute and they called the police. I tried to return the key to the women and Sarah screamed "don't touch my car i don't want the key I want the cops." Wasting their time while someone could have been being raped. This place is the worst! I will never ever go to that location again and I will have everyone I know post a one star review and im a server I meet a LOT of people. I have a huge family and they all have a network of people at their work and ill make sure everyone will hear about this that I can.STEPHANIE J.
Online I requested and reserved a 20ft truck. When I got to the store the rep said there is a 26ft truck available that came the drop off city I was going to. I said no twice! The rep said ok continued with the ordered and then got on the phone with someone about the truck I would be getting. There was a lot of jargon used so I wasn't too sure what she was confirming but I noticed the rep never mentioned the size of the truck. The cont with the order and processed the pmt and I noticed it was a little higher than what the online said I would be paying. And again the rep never mentioned she processed the order for the truck I refused nor did she walk to the truck. Even though I paid $32 more than expected I feel like that was rude calculated manipulation. Like I'm financially impacted by the pandemic that $32 was a lot. The rep should have communicated better with the customer directly but if there was an issue with the truck I requested I should have been given the opportunity to explore other options.BRITTNI O.
Was very upset that the truck i rented was not available till 1:45pm when i reserved it 6 days ahead and was sopposed to pick up at 7amTIMOTHY C.
Excellent experience with U-Haul Moving and Storage in Owensboro. Friendly, helpful, and professional staff. My rental (a van) was clean and worked perfectly. I highly recommend this location.LINDA M.
Always positive experience when I rent, customer service is 5star! She always make sure I'm taken care of!KELSI H.
Keep hiring friendly people. The ladies that helped me out were wonderful!JONATHON C.
The trailer had apparently been "borrowed" by an employee (according to the gentleman who helped me hook up) before I got it. The trailer had minor trash in it and had not been swept out, but it was OK.Keith V.
Did a great job making the experience enjoyableMELONEY V.
The original location we were supposed to pick up the trailer was HORRIBLE. They didn't have the right size trailer in working order and had to drive an hour each way to a different location to pick up the correct trailer. They also charged us for trailers at both locations. The Riverside location needs entirely new personnel. They were not customer oriented at all.JAMES B.
It was a smooth and easy experience. The ONLY negative would be the really dirty windshield, both IN and OUT. The evening sun shining through the windshield made a glare on the dirty interior windshield that made me have to slow down and look extra carefully at traffic conditions. It was surprising and uncomfortable. If I had had the time I would have cleaned it myself. But I was trying to get done with my haul and return it before my time was up. The haul area was clean, no problem there. But the return was smooth and quick, and more expensive than I remember it being just a couple of years ago. But still, I rate Uhaul an EXCELLENT choice for anyone moving anything to anywhere!WILLIAM W.
Employees were harvesting and equipment it was well clean I was satisfied thank youWARREN C.
This truck has been very much utilized, which is its purpose. The people/staff at this location are very professional and knowledgeable of their services and equipment.CHANTEL G.
You all are very expensive . I had to move fron Ohio to Kentucky. You guys charged more than any other company. For a day and a half. The mileage price is outrageous .BRYAN C.
Your staff were courteous, knowledgable and helpful during the rental process. I was greeted immediately upon entering the office and the wait for the rental was mere minutes. Excellent service!!GLENDA G.
Keep air in the tires, have enough staff working, be able to find my reservation, should it take an hour to pickup a trailer?JASON L.
Sarah, Jordan, and James are very helpful and made my experience very nice. Really wonderful people. Thank you. I wanted to report the driver side rearview mirror wouldn't stay in position and needs a screw tightened or something adjusted to correct the problem.RANDALL S.
The lady that helped me was rude.Jimmy H.
Great job getting the truck, and bringing it back. A++JEREMY R.
GREAT PEOPLE TO WORK WITH MY NEEDSDALE W.