This place did not have the dolly I ordered. Was not prepared. Took about an hour to get done. Then, when the dolly was not in the truck, they sent me to another U-Haul to pick it up. The other U-Haul location told me they “can’t do that” and would have to completely void the contract at the other place, process a refund, and create a brand new contract. We ended up just buying a dolly instead. Insane. Awful experience.
John T
Splash The Car Wash
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Orange, NJ 07050
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulEmpty gas tank, the management was not available. I was told to go to a different location for any issues which incurred over mileage fees, I rented a dolly for my one way rental and was charged however there was no one way dolly rental. I would have had to go back to the location to return the dolly. My gas credit was not given because I would have to go to the location where I picked up the truck to get my credit. This location should not be a U-Haul pick up. No one spoke English and thankfully I spoke Spanish but I had to deal with someone who was drying the cars to get the site manager in the phone and everything was done over the phone and the employee was rushing me off the phone because she wanted her phone back. I was charged before I was given the keys to the truck. I found a dry shammy Iin the wheel well of the truck. I have never had such a horrible experience and I’ve rented uhauls in the past. I now have to call corporate to get my dolly rental fee returned and get my gas credit because I moved out of state. What I thought was going to be a smooth and seamless process WAS NOT!
Nelly PMuy buenas condiciones
ODALIS FI was charge for item they dont gave to me, I was charge with 10 dolars for blanked I did not ask for Android was not in the truck, they charge me with 7 dollars for a regular dollies in the truck was not dollies at all I ask for a appliance dollies and I pick up in another store. They charge me for 2 dollies recieve 1 and charge for blankets I did not ask and was not in the truck. Honesty is part of the bussines to and false charges is not a good point.
Pedro PEverything was eexcellent
Dion B