Received conflicting information at this location by phone vs actual contract when picked up. Was told gas was $5 a gallon if returned unfilled, but contract stated a $30 FEE plus $4 a gallon - huge difference. Was told if dropped off by 9pm and key dropped in box no 2nd day charge. Attempted to do online checking back at 7:55pm but system glitched - finished checking in and dropped off key in box. Next day received statement with 2nd day charged. Called and staff stated they had to checkin so they charged - no record of checkin.. Stated they would have to review security tape "in a couple of hours" and suggested if not happy call Corp and given number. Called corp customer service and they issued credit for 2nd day as they could see checkin started.. Truck also had burns in roof and smelled of smoke doused with Axe cologne. Probably would not lease from this location in future. Would chose a dedicated Uhaul location.
Rebecca E.
Mid City Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Omaha, NE 68131
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 4.5 es la calificación promedio de clientes
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I dropped off the truck after cleaning it and putting in more fuel than was required and still charged $85. When I should only have a $30 extra day fee.
Donald D.Great front desk worker
Barry C.Everything went smoothly
Rosemary R.The employee who helped me was incredibly friendly, helpful, and just a delight to talk to. Best uhaul experience I've had. Definitely recommend this place.
Grant N.