It's a long story, involving 1st trailer rental (wheel came off), a new defective refigerator, an initial rental agreement for the 2nd trailer that stated no penalty for return to Jena, your agent in Olla that changed the agreement without telling me, your clerk in Alexandria telling me that that what I get for not reading the final contract, and your new invoice 92 days later for $107.26 (82.00 drop off penalty). Contract 73532153. Your agent in Olla (Sentry Satellite) is a poor businessman and is untrustworthy. I have rented Uhaul trucks and trailers for over 50 years - this experience was not positive. Grady Waggoner (972/754-6255)
Grady W.
Sentry Satellite & TV
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Olla, LA 71465
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Friendly service very helpful good people
Howard H.Tell me Why I was charged an extra 450$ after I returned it BEFORE my due time to return it!
Michelle G.Great people in that place
Fonda T.The owner a Mr poppy attempted to no let me have the rental I already paid for. Only after calling the guy I made the arrangements with and handing him my phone he tossed my phone down and still gave me an issue. I walked outside and called my lawyer who advised me to try and amend the situation before taking legal action. After about 20 minutes of the hour I wasted there did he call me back inside to act as if he was allowing me as if it was he was the owner of uhaul itself to take the rental. Very poop customer service, arrogance, and disregard for anyone. A person with his shit attitude should not be in charge of even the most miniscule thing because he has a power trip over being the gate keeper to the equivalent of a pile of dog shit. Thanks for the horrible customer service, a filthy truck, shotty equipment. Thanks Mr. Poopy
William P.