A little difficult to find, but service was good and the return was easy.
Kirk C
Westside Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ogallala, NE 69153
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios en otras sucursales de U-Haul
Comentarios de clientes
- 5.0 es la calificación promedio de clientes
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A pleasant experience.
Adam JThe employees at the pickup location was awsome they really made sure i knew how to use the online app to rent when I called them up asking if they had trucks available and also problems that may arise.
Jason GNothing; everything and everyone were GREAT!
Jeff HWe were told that we could pick it up at any time, just use the drop box. However, that was not true. We only had a one hour window. So, our reservation was cancelled when we didn't pick it up within 1 hour of the time that he set. Notably, he knew we could not pick it up at this time. We were also told that because they were not open on the weekend, we could pick it up the day before at no charge. This was also not true. We were charged for an extra day. He seemed like a nice guy, but we were misled in several material ways. We were ultimately able to get it resolved, but not without a combined 2 hours on hold with customer service, and waiting in the cold for most of that. The customer service was not great. The first person I talked to, in scheduling, was extremely rude. When I asked to speak with a supervisor she told me she would have him call me back and hung up. Never called back. Other reps were much better by comparison, but it didn't seem like any of them could agree on the policies. So, we were again misled a few times. Very frustrating. Have never had a bad experience with Uhaul before this.
Ryan S