They did not put a dolly in the truck but still charged me for the dolly I contacted Uhaul the night of pickup via email to say take it off my bill and disputed the bill when I checked it back in and they still billed me for three days on the dolly very poor customer serviceScott H.
Moving Truck Rental in Oak Grove, MO at STG
(Distribuidor de U-Haul del vecindario)
Oak Grove, MO 64075
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Oak Grove, MO 64075
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Reserved online. Overall very pleased with service. Attendant explained everything I needed to know about trailer. Won't hesitate to do this again if ever needed.Dennis E.
The manager was so kind and helpful. The whole process was easy.Nila D.
Very disappointed that not one staff person was wearing a mask or taking safety precautions during a pandemic. I will not be doing business there any more.Jeff A.
By contacting customer before pick up time as a reminderDalona H.
Tim at STG, did an excellent job of explaining everything I needed to know to assist in this rental. This location highly recommended.Mark G.
They are very easy to work with and answered all my questions.John B.
These guys are great!Nick C.
Great people, Great placeBruce V.
Tim very friendly and professional. Easy to do business with.ERIK W.
Friendly and helpfulJack S.
Not sure its the locations fault at all. U-Haul Corporate has been a nightmare experience. Had to call movinghelp we paid for directly and schedule, despite accepting payment, u-haul did not schedule the movinghelp. The we got our truck yesterday, rainy day, front drivers side overhead leaked all over our boxes. We then discovered the passenger side dually (outside tire) had a hole in the sidewall. We were so afraid of a blowout we returned the truck early. Now I'm trying to find the best places to do reviews and file complaints against U-haul. Have been able to get ZERO customer service assistance this past week, unanswered chats, emails, phone calls that simply referred me to another number and other number didn't answer. Ridiculous,LINDA E.
Personnel was friendly and patient in explaining the bill and answered my questions. However, employees and other customer were not wearing masks as currently required by county regulation due to covid-19.Barry R.
The gentleman that assisted me was friendly and knowledgeable. Would highly recommend.Pamela D.
Very friendly and helpfulMichael H.
Just make sure its swept and clean before renting out, but customer service was good.Jana G.
have someone show us how to work the truck. we're 20 and moved for the first time and needed a truck and it was useless for a couple hoursChandler T.
The staff was very nice and friendly . Helped us greatlyLERRY F.
Super helpful and friendlyryan T.
Everything was great!Leigh P.
The trailer pulled great!Ken N.
Nothing. Excellent service at the location I used.Charles V.
This was my first time renting a truck from Uhaul and it was the altar exp. ever. I did the mobile rental and it took over an hr to figure out how to rent the truck and get the keys web site kept messing up. Then to return it was an absolute joke. After an 15hr in a half of trying to take pics of the truck for Uhaul and the app works not accept the pics I game up kicked the truck and put the key obviously the drop box. Customer service waa horrible. Howeverthey were real quick on collecting my money od $80. I rented a $19.95 truck that I had for 3hrs and drove like 41mi.in and they charged me the $19.95 plus mileage at. 79 a mile. So I paid that then they charged me another $19 and some odd change for gas so they could go fill it I'll after I already pd for the millage . what a joke.and never once did anyone offer any compensation for all the complications that came from renting from them. I WILL NEVER RENT FROM UHAUL AGAIN NOR WILL I EVER REFER ANYONE TO THEM.UHAUL IS A COMPLETE JOKE. also they had given me 3 different prices from$30- $80 !!! VERY UPSET OVER THIS!!!Crystal G.