Comentarios de los clientes para STG

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de STG

Clasificación general:

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Rusty D.
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El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Mark G.
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Tim at STG, did an excellent job of explaining everything I needed to know to assist in this rental. This location highly recommended.

Carol G.
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El cliente no dejó un comentario.

John B.
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They are very easy to work with and answered all my questions.

Nick C.
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These guys are great!

Bruce V.
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Great people, Great place

Terry M.
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El cliente no dejó un comentario.

Tara C.
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N/a

Ermon T.
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El cliente no dejó un comentario.

Valerie P.
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El cliente no dejó un comentario.

Marie R.
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El cliente no dejó un comentario.

Greg O.
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Nothing!!

ERIK W.
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Tim very friendly and professional. Easy to do business with.

James F.
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El cliente no dejó un comentario.

Donna H.
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El cliente no dejó un comentario.

Jack S.
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Friendly and helpful

LINDA E.
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Not sure its the locations fault at all. U-Haul Corporate has been a nightmare experience. Had to call movinghelp we paid for directly and schedule, despite accepting payment, u-haul did not schedule the movinghelp. The we got our truck yesterday, rainy day, front drivers side overhead leaked all over our boxes. We then discovered the passenger side dually (outside tire) had a hole in the sidewall. We were so afraid of a blowout we returned the truck early. Now I'm trying to find the best places to do reviews and file complaints against U-haul. Have been able to get ZERO customer service assistance this past week, unanswered chats, emails, phone calls that simply referred me to another number and other number didn't answer. Ridiculous,

Barry R.
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Personnel was friendly and patient in explaining the bill and answered my questions. However, employees and other customer were not wearing masks as currently required by county regulation due to covid-19.

Jason H.
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El cliente no dejó un comentario.

Tom D.
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El cliente no dejó un comentario.

Pamela D.
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The gentleman that assisted me was friendly and knowledgeable. Would highly recommend.

Michael H.
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Very friendly and helpful

ALLAN B.
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El cliente no dejó un comentario.

Jana G.
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Just make sure its swept and clean before renting out, but customer service was good.

Chandler T.
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have someone show us how to work the truck. we're 20 and moved for the first time and needed a truck and it was useless for a couple hours

LERRY F.
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The staff was very nice and friendly . Helped us greatly

Coleen L.
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El cliente no dejó un comentario.

David K.
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El cliente no dejó un comentario.

doug L.
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El cliente no dejó un comentario.

ryan T.
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Super helpful and friendly

Leigh P.
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Everything was great!

Julie C.
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El cliente no dejó un comentario.

Richard S.
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El cliente no dejó un comentario.

Ken N.
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The trailer pulled great!

Justin P.
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El cliente no dejó un comentario.

Glenda K.
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El cliente no dejó un comentario.

Charles V.
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Nothing. Excellent service at the location I used.

Ernest S.
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El cliente no dejó un comentario.

Crystal G.
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This was my first time renting a truck from Uhaul and it was the altar exp. ever. I did the mobile rental and it took over an hr to figure out how to rent the truck and get the keys web site kept messing up. Then to return it was an absolute joke. After an 15hr in a half of trying to take pics of the truck for Uhaul and the app works not accept the pics I game up kicked the truck and put the key obviously the drop box. Customer service waa horrible. Howeverthey were real quick on collecting my money od $80. I rented a $19.95 truck that I had for 3hrs and drove like 41mi.in and they charged me the $19.95 plus mileage at. 79 a mile. So I paid that then they charged me another $19 and some odd change for gas so they could go fill it I'll after I already pd for the millage . what a joke.and never once did anyone offer any compensation for all the complications that came from renting from them. I WILL NEVER RENT FROM UHAUL AGAIN NOR WILL I EVER REFER ANYONE TO THEM.UHAUL IS A COMPLETE JOKE. also they had given me 3 different prices from$30- $80 !!! VERY UPSET OVER THIS!!!

Randall S.
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This location was amazing. We had to call U-Haul to have our reservation transferred here because the Uhaul we had a truck reserved at (T&G Automotive, Grain Valley) had our truck inside the garage with us unable to get to it (and they were closed with no emergency number). This was VERY inconvenient as we had people waiting to help us at our home. I do appreciate that someone moved our reservation to Oak Grove because they were so helpful at this UHaul location. I would ask that you remove the "pending" charge on my credit card because we've paid STG from our debit card.

James M.
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truck was covered in snow windshield was cracked long wait because represenative could not get computer working!

Mark W.
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Tim and Missy are great to work with!

Tim B.
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El cliente no dejó un comentario.

Nathan H.
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El cliente no dejó un comentario.

Paula R.
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El cliente no dejó un comentario.

Miguel M.
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El cliente no dejó un comentario.

Heath S.
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El cliente no dejó un comentario.

Connie D.
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El cliente no dejó un comentario.

Pamela S.
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El cliente no dejó un comentario.

Johnathan H.
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El cliente no dejó un comentario.

Tim R.
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I got the truck home pulled out ramp and it was covered in mud. The inside of box had muddy footprints, grass, and hay all over. I had to take to car wash and hose out. Then dry with towels so my belongings would not be muddy. I called the gentleman and he said I would get a discount. I didn't end up with a discount. It just goes along with customer service I had when I called your national hotline trying to reserve the truck. I have never had such a terrible experience with u haul.

Deborah E.
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Excellent!! I would definitely recommend STG! Great Customer Service always!! Thanks STG!

Tim F.
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El cliente no dejó un comentario.

Alex T.
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Employees there are very nice.

Monica B.
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Owner was great! He backed in the trailer for me because I couldn't control the trailer right. I will need to rent again at the end of the month. Thanks!

Thomas C.
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great customer service and I would refer my family and friends.

Ken C.
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This is my first time renting a trailer, the experience was great, was pleased with the pricing and trailer was a dream to pull. The whole experience was better than I was expecting.

Michelle K.
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El cliente no dejó un comentario.

Randall P.
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El cliente no dejó un comentario.

Jennifer G.
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El cliente no dejó un comentario.

ANNE J.
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El cliente no dejó un comentario.

brittani H.
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Female employee has a very nasty attitude and breaks the law.

Ryan P.
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My experience with this location could not be improved.

Justina K.
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El cliente no dejó un comentario.

Rita P.
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El cliente no dejó un comentario.

Brian M.
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El cliente no dejó un comentario.

rochelle H.
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El cliente no dejó un comentario.

Ralph B.
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Your customer service, it's horrible.

Elizabeth R.
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El cliente no dejó un comentario.

Pamela T.
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El cliente no dejó un comentario.

david K.
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The people were extremely nice

Jean M.
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El cliente no dejó un comentario.

Richard M.
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El cliente no dejó un comentario.

David C.
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Excellent customer service

David P.
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The total experience was off the charts amazing . They came through hugely. Great experience

Jill G.
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Nothing - it was perfect.

george D.
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the truck ran and performed very well, mileage was better than i expected.

Melissa J.
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El cliente no dejó un comentario.

Mark C.
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Everyone at STG was very friendly and helpful.

Mark C.
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El cliente no dejó un comentario.

Lori B.
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Everything was Great!

John G.
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El cliente no dejó un comentario.

Brian B.
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El cliente no dejó un comentario.

william L.
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El cliente no dejó un comentario.

gary B.
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El cliente no dejó un comentario.

Cynthia P.
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When a customer is ready to make a reservation please try your best to have all rental at one location. We had to travel from our town which had two locations for Uhaul but we had to drive around 50 miles to get the truck we reserved. We also reserved 2 vehicle trailers and had to go pick these up at another location. All of this travel took us over a half of the day cutting the loading time shorter.

Nicholas T.
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El cliente no dejó un comentario.

Robert P.
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Everything about my experience with Uhaul was excellent.It was a very enjoyable move.

Julia L.
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El cliente no dejó un comentario.

Donald L.
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El cliente no dejó un comentario.

elizabeth C.
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El cliente no dejó un comentario.

Scott W.
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El cliente no dejó un comentario.

Paul G.
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El cliente no dejó un comentario.

Sean B.
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Perfect in every way. It was the most pain free/ hassle free experience I've ever had with uhaul.

FRANK S.
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Can't think of anything, Very nice helpful staff

Matt L.
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Great customer service and friendly staff. They got me in and out really fast. When I need to use a u- haul equipment, I will definitely be going back to them.

Ronald S.
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El cliente no dejó un comentario.

Kristina R.
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The staff was extremely friendly and so helpful. The man who helped me provided kindness and was so friendly on a day that I truly needed it.

Andrew H.
Clasificación:

They wesupper helpfully

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