This is not the first location I had to visit to find a utility dolly. I was charged more for an appliance dolly that I didn't need. I would guess this location is great for a local move, but not for an out of state move. The gentleman was nice and tried to help me out. The truck was new, and worked great.
Robert L
Eli's Mobil
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Northridge, CA 91325
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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No problem with the agent. My issue was with the "reservation". I reserved a truck and a appliance dolly. The location said they didn't have any dollies and had not for a while. Apparently, reserved means it's reserved if it's available on-site. Inventory of dollies is not tracked so it's luck of the draw. I spent the better part of an hour being passed around from national to regional to a scheduler and back to national before someone took the initiative to call another agent and have them hold a dolly for me. Again, my issue is not with either location I dealt with. Rather the problem is the reservation system and the runaround that cost me an hour when my schedule was very tight. How can we plan a move with any confidence if we can't count on the equipment being available?
MARK TI was charged $400 more than I should have been charged.
KHAZHAK Mvery nice
Sushil KThey were very easy to deal with in a time that was difficult. Rental prices was fast and customer service great.
NATALIE C