Didn't have requested dolly
Kevin W
Exxon Plaza
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Newark, DE 19702
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Bad return experience all together. The original location where I was to return has no room for my truck. So I called customer support. They asked me to go two miles down the road to return. So, once I get there I park the truck and run through the check in process in the app. I go inside to turn in the keys and the guy working won’t accept the keys because he asked to see my contract and his location was not the return location. I had to take another 20 minutes of my time to call customer service again so that they could call this location and let him know I could return the truck. This should’ve been done prior to me arriving. I had spent a long day of travel and moving, I was tired and hungry and I had to take another additional 30 minutes of my time to drive to two different locations and deal with a Uhaul issue that would not accept return of keys. Less than ideal experience.
TERRY FVan i rented had maintenence light on about service stabilitrak. It also dinged the entire time driving telling me the right rear door was open when it was not
Luke OThe 9' Van was clean but the right back door censor was not functioning properly. It kept saying the back door was open when it wasn't. When I arrived to pick up the van it had not been returned yet. I realize this is not the persons fault at the place I rented it from but the person there was not helpful at all, they offered no assistance what so ever. Just told me to call U-Haul customer support. I did this and customer support but luckily the van I rented was returned while I was on the phone with customer support. I will be renting another vehicle in the near future and I will definitely not use the same place. Whether or not I rent a U-Haul remains to be seen at this point.
Jerry DI want a refund!! That was the worst customer service I’ve ever had from uhaul and I’ve been renting from uhaul for years. I’m so mad! I need someone to call me!! I want a refund!! 😡
DONNA R