Toilets were clean but it's a gas station in East Harlem NY so we didn't plan to stick around. The drop off app did NOT work well and was a huge hassle. We finally phoned customer service to complete the return. The app has a lot of glitches. For example, it did not like ANY of our photos even when we exactly replicated the requested picture. It also kept locking up on various devices. I would not recommend to folks that they use the app for pick-up/drop-off. Small thing but kind of odd that there was no drop box and we were told to leave the keys on the gas station sales counter.
Lisa S
102 Lexington Ave Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in New York City, NY 10029
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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They accomodated for me despite it not being the original drop off location, which was an error on my end. They were excellent
JONATHAN DReally positive experience renting from Adam here. Easygoing demeanor, clear and straightforward terms and directions, they even provided a guide to how much to fill up when returning the vehicle. Vehicle worked perfectly fine. I'm so glad I went here over any other place.
Andrew COver charged hidden fees after the return
STEVEN FI pre-reserved a dolly with my cargo van and the clerk was just like “yeah sorry we don’t have anything. I took it off your bill”. Not really what you want to hear when you’ve reserved a dolly and were counting on it to help you with the move. Pretty unacceptable. Not blaming the clerk specifically - but the system shouldn’t allow me to reserve a dolly that doesn’t exist
BRAHIM E