The problem wasn't with the location; it was with U-Haul. I ordered a 15-foot truck for a South Main Street location. I received an email (one or two days later) that the pick-up location was changed to Manchester Road. I had driven past the Main Street location the day before we were to [pick up the truck and there was a 15-foot truck sitting there. When I called U-Haul and told them that the Manchester Road location was further from us and asked for a discount on the mileage, I was told that wasn't possible. When we went to pick up the truck, the app wasn't working. Again, called U-Haul and was told to wait until the owner of the business got there at 11:00. Our rental was supposed to start at 10:00.
Jeff G
Manchester Ride Thru
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in New Franklin, OH 44319
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- 4.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulI ESTIMATED WE WOULD PUT ON 60 MILES ON THE TRUCK WHEN THEY TOOK MY PAYMENT / DEPOSIT. WE ACTUALLY ONLY DROVE 21 MILES SO I HOPE TO RECEIVE A CREDIT OF $39 ON MY CREDIT CARD. AS OF 4/29, TRANSACTIONS HAVE YET TO APPEAR ON THE CREDIT CARD
Steve G