The pick up location was excellent. The reservation system and associate was horrible. You call less than 24 hours prior to the scheduled pick up and change the location and time. This disrupts the whole moving schedule and they don't care. All they say is â€œdo you want the truck or not?â€ There will never be a UHaul rental from me again!Thomas S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Naperville, IL 60564
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
I was overcharged. I spoke with Dealer Owner Sahan to confirm rental charge of $91.55. Sahan stated rental rate of $91.55 is solid. Cashier Ibraham handed me the key to U Haul van and asked why I didn't reserve rental for 24 hours-it will be the same rate. I agreed to changing rental for 24 hours which would have been due back no later than 11 AM. I returned the van after midnight. I also asked Ibraham to take my picture and I wanted to confirm fuel in vehicle. Ibraham stated it wasn't necessary to take a photo and said vehicle is on 1/2 tank. I asked to take a photo of fuel in tank. The van had 1/4 of gas. I took a photo and stated to Ibraham I will return van with 1/4 or more. Ibraham told me I didn't have to worry returning van with gas-it's not a big deal. I informed Ibraham I will not return van without gas. Upon returning rental, PM cashier refused to take rental key and stated he doesn't know anything about UHaul rental. I dropped key in key drop box. I received an email and text the next day stating I owe $154.73. My husband called BP Owner and owner stated he would take care of and call us back. Owner did not call back. I called owner as well. I was promised a call back a few times-owner never called me back. When we called back-our calls were unanswered. I called UHaul directly to dispute charges-ticket open on 11/15/2022.MonCher C.
First the company sent me to a location that I did not request. When I arrived to pick up my U-Haul from this supposed gas station U-Haul. The rear right tire was flat, and I couldn't even move the seat up to drive it. When I went inside to ask the cashier to exchange it with another one that was there he would not. So I made him come out and see that I had to drive 400 miles with a flat tire. He worked really hard to adjust the seat to get it to where I can even drive it. And then gave me a dollar to put air in the tire. His comment was it's just a drop off and pick up they're not responsible for maintenance. Which is why when I ordered U-Haul I went with a U-Haul company. But the company made me go to the gas stationGaetana W.
As well, Perfection is already in effect!!!!Victor T.
The ride was a little bumpy and it was inconvenient I had to pick up at a new location last second.Josephine W.