I was charged an extra $12 for gas when I put the amount I was told to put in. There's no sign directing people where to go and the guy at the register made me uncomfortable.MYLES M.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Naperville, IL 60564
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The clerk attempted to send the rental agreement to my email unsuccessfully.Dennis D.
When the guy came out, he started to move all these Uhauls around. He almost crashed he Uhaul into mine. He couldn't park the Uhaul he had moved. Then inside he broke the plastic key chain to the truck I was returning. He was trying to fix it while I'm standing there waiting for a receipt. At first he told me to just leave and he'd send me a receipt later and I had to tell him no way. The guy was a total jack ass.DANIEL A.
These gentlemen are very nice, friendly and helpful! Hate to complain but the key was bent, upon pick up, which made it hard to start the truck each time. I thought there was some type of security feature. Didn't find out that the key was actually bent until I returned the truck. Also, I became very frustrated because the gas cap wouldn't come off when I was trying to top off the gas. My son had to play with it until it finally released. Just don't want the next person to have frustrationâ€¦at least let the customers know what to expect before driving off. Thanks for your time and this opportunity to voice my concerns. God bless you!Denise A.
Was charged for moving blankets but he did not have any. He charged me any way because he said he would have to cancel the order and start again. I hope I don't get charged for them, I didn't return them because I never received them.Jennifer M.