Picking up the uhaul was fine. I did not appreciate being heckled when I returned the uhaul. The representative was trying to nickel and dime me for scratches and dents that were ALREADY on the uhaul. The uhaul was not brand new to begin with. If it wasn't for the unpleasant return of the uhaul I would've given this place 5 stars, but the heckling and trying to charge me for damage that I DIDN'T cause was unnecessary.Shanice P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Naperville, IL 60563
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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You were incredibly helpful. efficient, and accomodating. We greatly appreciate your efforts to make this rental work for us and our needs. Both the day we picked up the van and the day we returned it were marked by excellent service, professionalism, and a personal touch.Edward N.
Nothing. Aligned with brand expectations relative to gas station/convenience store franchise opsJohn L.
We used Naperville Marathon U-Haul, which is open from 7 a.m. to 9 p.m., for a local move. The price was good and the managers were very helpful in hooking up, and later unhooking, the unit from our Jeep, as well as in showing how everything worked. Since the weather was nice, they recommended we rent an open top trailer because these have a ramp, which made loading and unloading significantly easier. I highly recommend this U-Haul dealership.john f S.
Perfect againGreg W.