Truck was very dirty, had broken glass covering the ramp, looked like the outside had never been cleaned ever. Trucks transmission was working poorly. I was told the dolly and blankets were one cost, i said ok to the charge. However no blankets were in the truck, but the dolly i didn’t need was and I was charged for the dolly I didn't use. The worst part of it all was the app. It took my wife and I over an hour in 100 degree heat to get the truck key. The app never worked, we had to call customer service and they talked were finally able to help. Worst rental expirience ever
GL P
Ranch RV & Self Storage French Valley
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Murrieta, CA 92563
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulExcellent service. Very accommodating to our needs during a challenging and stressful move. Beth and Esteban were great. Thank you!
Dindo PGreat customer service
Edwin GIt is always a pleasure to work with the staff, Estaban & Beth. They are always helpful and informative regarding any situation.
Patti DHad a super bad experience last time. No keys for truck and had to go somewhere else for truck. I was supposed to get credit for mix up and nothing happened.
KRISTOFER L