This location.... Absolute worst customer service experience. They were argumentative and very rude. I have never had such an awful experience with Uhaul and I have used this company many many times. I was bounced around to several locations, because even though I made a reservation, the trucks were not available.
Ruben R.
Legrand Star
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Montgomery, AL 36105
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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- 3.0 es la calificación promedio de clientes
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Contact establishment and inform them that it is not the customers responsibility to place equipment in the area they prefer. The equipment was picked up completely hitched and ready to go. When trying to turn it in the lady wanted me to disconnect the trailer and park in a specific location and then move the truck somewhere else. When I told her that was her responsibility she said she didn't work for U haul. As a proprietor I told her it was her responsibility that if something were to happen to the equipment during this process she would try to place the blame on me. Therefore I parked the truck out of the way and left it hooked together just like it was when I picked it up.
Carl S.Horrible Horrible Horrible. Didn't help me hook up trailer. Charged me for an extra day. Was rude and nasty. Place was dirty. They should not be allowed to be a uhaul dealer. Disgustingly horrid.
JIMMY S.Make sure the location is actually open before you send someone there
Malik K.the tail lights barely worked
Cassidy G.