The salesperson is not being friendly when I returned the rental van late although there are no charges on the hours you used, only the miles you drive; however he said he could charge the late fee and that is not correct according to the U-Haul rental agreement!
TIEN T
Milldale Mobile
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Milldale, CT 06467
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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You should not be using this location to represent uhaul. The representative from the store was rude. The truck was dirty when I picked it up and he had the audacity to ask me if the truck was clean when I brought it back 2 hours later. There is a $16 charge on my bill for some type of insurance when I declined all insurance and he told me to contact uhaul customer service. I asked for the number and he told me to google it. He runs a gas station, so uhaul customers are clearly not important to him because every time a customer came in, I was asked to step aside. He didn’t even know I was coming to pick up the van and it took at least 15 minutes for him to find my reservation. When I got the truck, the receipt emailed to me said the gas tank was almost full. It was not. It was at 3/4 of a tank. When I tried to show this to him, he kept telling me not to worry about it. Had me take a picture, just on my phone, not in the app, of the gas gauge and mileage before I left and when I came back. When I told him I would never rent a uhaul there again. He was noticeably pissed off. Worst experience ever. All I needed was a truck to pick up a piece of furniture 15 miles away. The rental cost more than the piece of furniture. Ridiculous. I still want the $16 fee refunded, and honestly, for all the aggravation he gave me, it was definitely not worth the cost.
Laurie RThis location was excellent. Very helpful. The unfortunate part, for me was.. I had a truck rented at a different location. An hour and a half before my pickup I was informed that I had to go to a different location because they didn't have the vehicle I had reserved, which added mileage. When I showed up at my pickup time, the vehicle I had reserved was not there. So I had to call and they sent me to a third location. All the while I'm now driving around on my dollar to find unavailable vehicle. And, adding mileage to my trip with the U-Haul truck. This was a huge inconvenience and I was an hour late for my pickup at the other end, the main reason I had to rent the truck in the first place. At no point did anyone from U-Haul offer to help me out because I was being inconvenienced. I'll have second thoughts about renting from U-Haul next time. There are several options to look into.
William AEasy and seamless check in and checkout.
Kae KI found nothing negative
Harinath V