I would love to know why my email and phone number are attached to a person named Amber Pinkley that I've NEVER heard of to begin with... I hope she got good service here, but seeing as I have no idea who see is or how my information is tied to her name one can only guess... get your administrative affairs on track people!?AMBER P.
Moving Truck Rental in Milan, TN at Erics Rentals
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Milan, TN 38358
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
Let us know what you think.
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Improve CommunicationSabrina A.
Location did not open at 8 as advertised. Owner did not know how to use the U Haul system, so I had to wait until his employees came to work at 8:30. They did not offer to walk around truck, help load the appliance dolly I rented, or offer any other supplies. When returning truck to same location, they were rude and acted as if I was bothering them because they had to put down their cell phone and work. I will rent a U Haul truck again if needed, but will definitely not rent from this location again.JASON D.
The process was nicely streamlined. I checked in, a person verified the mileage and condition of the truck, and we were on our way. Nice! Both employees were not wearing masks. Makes one a bit uncomfortable, but I did have a mask on.Gregory D.
I really like using uhaul but this past experience was horrible when I got my van it was dirty and the van was pretty banged up. When I got in it and started to drive the transmission had a slip in it. The furniture pads I ordered were not in there so I had to drive to Jackson to get them and it took me way out of my way.So over all this was a poor experience for me.MICHEAL M.
Nice truck , easy pick up locationBilly G.
Fast and great service. 10/10 would recommend.Colin P.
Overcharged for gas and mileage. Alignment and brakes on truck needed attention. Charged for safe move feature without being asked if wanted it.WILLIAM B.
Clean the windshield.Jamie L.
I did not authorized anyone to get a Uhaul in my name. It was too easy for them to rent a Uhaul without verification.Resheta C.
Overpaid per mile. I was supposed to pay .69/mile, instead was charged .99/mile. Staff wasn't friendly. Reduced hours, but wasn't notified until I picked up. Had to wait over an hour. Overall, not a good experience.Jeremiah G.
We changed from our original drop off location to this closer (to our home) location at the last minute and the transaction went very smooth!Roy A.
Nothing. Excellent serviceREGINA G.
Dropped truck of with the same amount of gas when we picked up the truck. We were charged extra for gas. The gentleman who check the truck in has no customer service skills at all.Jason H.
When I reserved the truck, I was made to believe the truck was going to be at Northgate Storage location in Jackson, TN. only to find out it was not. Instead, i had to drive another 20 miles or so to another location. Then, the next horrible experience was the verification process which took another 35 minutes or so. Overall, it was a bad experience. Management at Northgate Storage, Jackson, TN tried to assist which we greatly appreciated but there was only so much he could do. RECOMMEND you improve your customer service process as well as your verification procedure.ralph R.
I was charged a $25 cleaning fee.When i picked this truck up it had not been cleaned because it had just came in.I swept this truck out before returning.This is 2nd time this location has came up with bogus charges.i will never use this service again and will recommend people to steer clear of u haul and erics rentalsJohn B.
Maybe a cleaner desk/ reception areaDAVID R.
Staff very helpful and knowledgeable of information needed and about rental procedure.DAVID C.
I was billed $107 but my contract said my charge would be $94MARK A.
Be more knowledgeable about storage. We had a lot of questions that couldn't really be answered and as a result we weren't able to use our month of free storage. Cost us an extra $100. Great service though. Friendly and helpful.CAITLIN W.
Terrible experience.Xhangjun X.
Fulfilled our needs.john H.
I think $30 to rent a bent wheel, very old furniture mover is a bit much. All trucks should have a dolly as standard equipment.Robert G.
Longer hours on the weekend perhaps. Why does it cost more to drop off at a different location?JANET L.