I called on the phone and was put on hold, to which nobody ever returned. I then just went online and reserved a 10 ft. truck for 10 am. I didn't get my rental until 11:20 am, meaning it put me way behind in getting my load to storage. Local traffic is some of the worst in the country. The storage facility has opening and closing hours and I was late arriving to closing and had to park the vehicle fully loaded overnight. Far from ideal.
Onajide S
Somar Multi Services
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Miami, FL 33169
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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inside the van needed to be cleaner
Danelly PWhen we picked up the car we took a picture of the fuel and brought it back with the same amount of fuel and they charged us for fuel. We have pictures. Then they called me a day later after 5pm and asked if we brought the vehicle back which I got the vehicle for four hours and only used it for two. Then we was charged extra on our card. Went to the store and they claim they can’t help us. Worst experience ever. Then was speaking Spanish in front of us about the situation when that es very rude as we are in America where everyone speaks English. Would like for someone to call me back in regards to this matter
SHERWYN PTruck was dragging . Battery died and was no gas in truck when received , but it was clean.
Cheryl MThe van was dirty and trash and empty water bottles all over the van. I will never rent from this location again
BARBARA P