Well, first of all I waited almost 15 minutes for somebody to get there and open the place! My reservation was at 10:30, I got there at 10:15 - the door was locked and nobody was there. I called the uhaul number and it went to the guys cell phone and he said he would get somebody there right away. Around 10:45 somebody finally showed up only for me to stand there another 20 minutes because the girl couldn't figure out how to close out a previous reservation and was back and forth on the phone with her boss. Around 11:06 I finally got the uhaul but by then I was caught in traffic - which I was trying to avoid, took me twice as long to get the table moved. Upon return I waited a good 20 minutes for somebody to come to the counter so I could give the key back and make sure they knew I returned the van and even then I had to call the number to get someone to come up to the desk. Never again will I use this location. Very unprofessional. The van was dirty with 2 paper coffee cups - 1 sticking out from under the seat and the other on the passenger floorboard. Only had a 1/2 tank of gas and both back tires were low so I had to stop and put in gas and air in the tires before I could actually get moving. Complete bullshit. If you have any questions, feel free to give me a call. 786-315-3224 Leah Anderson. I'm sure with the way they run this place, I'm not the first to give negative feedback. It was absolutely ridiculous.
LEAH A
Le Roseau Printing
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Miami, FL 33138
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The people at this location did not know how to hook up a trailer. They dropped it on my ball hitch with the coupler all the way tightened so my ball was not in the receiver at all. They picked up and dropped the trailer 3 times before I did it myself. I loosened the coupler, picked up the trailer, dropped it on the hitch, all by myself. I tightened the coupler myself, attached safety chains myself. Attached e-brake chain myself. I immediately went to the closest UHaul facility and they fixed me right up. The UHaul at 5341 NW 7th Ave in Miami saved me. I felt the ebrake engaging on tight turns on my drive there and they redid it properly along with checking the coupler, hitch pins, and sold me the proper adapter to use the lights as the first location did not have any adapters or any uhaul products for that matter. I overlooked my pick up location and wish I had gone straight to the UHaul facility in the first place. The chains and hooks were all rusted on the trailer as well. Was a very worrisome 3.5 hour drive with that trailer.
Michael BParking the truck was very difficult. Too tight. Not enough space. Personnel were very helpful and accommodating.
LOUIS SNew truck, and very easy the whole process. Recommend this location to everyone.
BRANIMIR SAll was super and the customer at the location, outstanding
JUAN H