Parking lot was full with other vehicles, could not pull out or in properly. I drove 65 miles, and was charged for 105 miles. Truck was received with 15 miles to empty, empty tank.
Lazaro A
Coco Cafe
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Miami, FL 33125
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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- 3.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulFor all intents and purposes. I would like my review to remain anonymous because this location of pick up scares me. This establishment is not one I would consider at the level of U-Haul. This place was a bar lounge. There was no front office to attend us in picking up our rental. There was not a U-Haul sign anywhere. My mom and I had to go into this gross bar riddled with drunk people and couldn’t find anyone to help us. It wasn’t until we were leaving this guy comes stumbling out with his iPhone to help us with our reservation. First of all he couldn’t find my reservation which was his mistake because I had made it the day prior. I have the email from U-Haul with my reservation link. Second of all I showed him SEVERAL times the location drop off. He still got the drop off location wrong so I didn’t realize until we finished an entire day of moving he had placed the wrong drop off location. Overall. This was not a pleasant experience. He gave me the truck with 15 miles on it and told ME to fill it up. I sincerely believe U-Haul needs to investigate this place that supposedly has your trucks and trailers. It is not a good look for the business of U-Haul
NATALIE CFirst of all it is a BAR, the person who attends makes you wait about 30 minutes, apart from that they gave me a van that was not, and above all they added insurance without requesting it, in the end they give you the van and they do not give you any document.
Jose MThe business hours listed for this location need to be updated. The posted opening time says 9:00 AM, but the location was not open when I arrived to pick up the truck.
Cem MMe entregaron el tanque vacio llame al supervisor y me dijo que no había problema le puse 25 dólares de gasolina y encima me cobran 6 galones casi 35 dólares mas. Es una falta de respeto
Marcos A