The guy refused to connect the trailer in the rain and when we came back the computer system was down. Did not get the trailer until hours later. I had to check the trailer lights myself. When loading my car on the trailer, one of the ramps came off the trailer just as my back tire came off of the ramp and on to the trailer. Come to find out the metal latch for that ramp was broken and I was not advised of this. It was broken before I used it because he tied a strap to the trailer to hold it. If I would have been told this I could have strapped the ramp so it couldn't fall off. This could have severly damaged my car. Told the guy when I dropped it off and he didn't seem to care that it happened.
Jonathan H
Mid MO Detail
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Mexico, MO 65265
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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The gentleman was unprofessional, he didn't explain anything to me, I told him I needed it for One 1, day only , he charged me for two 2 days. I called and left him 3 messages asking him to call me back which he never did return my call, nor would he answer my calls. He didn't walk me to the truck and explain anything, I'm asked for a moving dolly, he said the truck DID NOT COME WITH ONE. I was not impressed or happy with my experience. I will tell anyone asking to rent a uhaul in Mexico to NOT USE WHI I USED. AND I THOUGHT THAT THE TRUCK WAS A BASIC FEE PER DAY PLUS MILEAGE THIS GENTLEMAN CHARGE ME $374 ON MY CARD GAVE ME A LOCATION TO DROP THE TRUCK OFF I DON'T KNOW HOW HE FIGURED OUT HOW MANY MILES THAT I WAS GOING TO NEED OR USE TO WHERE I WAS GOING AND NOW I GET EVERY EMAIL SAYING THAT I STILL OWE PENDING CHARGES AND I'M NOT GOING TO PAY THEM.
Michelle MGreat experience
DALE PLocation was convenient, staff was friendly and prompt. Would recommend.
paige bHe was super nice and understanding. If I called, he answered. This was my first time EVER using a Uhaul, and he made it easy. So thankful for him honestly. Thankful we have this, in this small community .
ELIZABETH B