You guys screwed me by forcing me to go to two different locations to pick up my reservation. When I was informed of this the lady was extremely rude.Clayton L.
Moving Truck Rental in Mesa, AZ at U-Haul Moving & Storage of Mesa
Mesa, AZ 85201
(On McKellips west of Mesa Dr)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Mesa, AZ 85201
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
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bellow average customer service everyone seemed to be in a bad mood. everything that was explained was done half assed. I was told i was late for pick up when i had been inside the empty store waiting to be helped out for the time i "was late"Daniel V.
Your guys' pricing with taxes is insane not to mention I should have spent the extra time to add $2 more fuel but instead wanted to get truck back and was charged $19 for the missing $2. Insane. Guess when I have to move again I'll be looking elsewhereBrittany M.
great people working there, will be returning to this location again.Deborah W.
My location was changed the day of my pickup. I wasn't able to use the app to check in. I had to go inside the store and deal with a rude lady. She was going to scan my drivers license with her personal phone. What kind of a business allows that!!!! Never using uhaul again.JAMES M.
The lady that finished my order couldn't tell me why I had to pay an extra $70... just because it says so on here. I'm going to have to call and find out why.Joleen D.
Customer service was EXCELLENT. The equipment however was extremely dirty on the outside. In addition, the windows were so dirty you could barely see out of them. This presented a safety issue.Mark F.
More equipment onsite. Sean was awesomeHollie A.
Margaret T was very helpful in letting me know everything and i was impressed with the way she runs it and efficient and how easy it was to rent and do the paperwork so it wasn't stressful!! Great employee!!Gidget G.
Compare to other Uhaul locations this is by far the best one. I have a Storage unit at this location and had a wonderful experience. I told myself I will use this location if I ever need another Truck again. With other locations I had really bad experiences to the point that I wanted to use Budget Rentals. But this experience changed my mind Great place nice customer serviceBianka S.
Great service. Pleasant staff.Thanks for a good experience. John PlendlPatricia P.
Change management, having a $39.99 truck for 6 days and over charging a customer $600. Is wrong.Sheila T.
Very helpful lady helped mePatricia C.
Had a hard copy of my pickup time and unit from Shoppers. When I arrived no unit. While the help tried to contact U-haul another customer told me they did not have his unit the day before. Finally I was told that they had moved my reservation to another location. I was given a phone # which I called to make sure it was there which it was. This location was further away.Orrin L.
I got moved from the location in Tempe very close to my house to this location 10 miles away. I got a call the morning of my reservation saying they had no truck for me. I get over to this location and she tells me the truck has been rented. I put up a stink and she gave me the truck. She told me she would give me free miles but never did. I will not rent from u-haul again.James M.
The people at this location were extremely helpful at every step of the process. I really like the way UHaul automatically adjusts the bill to the method or amount that most benefits the customer.Russell S.
Margaret was extremely helpful and helped us with our move in every way we asked.Christopher C.
The vehicle was nice and everything went as hoped. I would not recommend this location as the people working on both the days I was there were highly unpleasant and rude. They were very demanding and unwelcoming. Had the people helping my friend and I with the rental been more friendly I would have rated this location higher.Averee V.
Great serviceBradley J.
Rented a 6X12 cargo trailer. Drove 2 miles to my home to load it and discovered one of the tires was %60 low on air. Took it back the next morning to have it refilled. Inconvenient, but it worked out fine.John H.
Poor customer service from start to finish, fraudulently charged my Visa card, Bank of America has been contacted and will be disputed.Brett E.
Our trailer was so dirty inside and outside. The handles were rusted and the tires weren't in the best of shape. We actually had to hose the trailer down once we got it home. Also the customer service guy said this wasn't â€œhis normal jobâ€ so he really didn't seem to know what he was doing at all when he hooked up the trailer to our truck.Kristin C.
The one woman that I had to deal with by the name of Margaret was completely rude and incompetent. She made me wait at the counter for at least 10 minutes while she typed stuff on the computer that could've waited. Then proceeded to make sticky notes before helping me. Obviously intentionally making me wait. She was totally rude after that. The other lady that took us out to the trailer was a gem. People like Margaret need to retire or find a job they actually like that doesn't involve people. She will continue to give this establishment bad reviews losing them revenue. It's unfortunate.Fabian O.
Better customer service and better upkeep of vehicle. I rented an Silverado truck and it had numerous chipped glass in the windshield and the body was scrapped on both sides. The interior dash and floors were not clean. I returned the truck early and was charged for the next day and was told I brought in late and other family had to make other arrangements. The front desk agent didn't look up my rental before telling me that even if I brought it back early I was going to still be charged for the days requested at time of reservation. I have used an different location and never been treated like that so I will never go back and I will only use the location on Broadway and country club on mesa.Elsa B.
This experience is reflected from my Nov 2020 experience. I had an issue with the STAFF. The staff. the vehicle was fine, BUT AS I ASKED THE STAFF HOW TALL THE OPENING WAS AND HE SAYS 7 FEET. THE QUESTION CLEARLY REQUESTS "THE OPENING", NOT THE INSIDE HEIGHT. BECAUSE OF THAT THE RENTAL DID NOT ACCOMMODATE MY NEEDS AND I IMMEDIATELY RETURNED THE VEHICLE. THE TOTAL TRIP BACK AND FORTH TO MY HOUSE WAS ONLY 3 MILES. BUT I WAS STILL BE CHARGED THE TOTAL PRICE OF THE RENTAL BECAUSE I WAS MISLED BY YOUR STAFF ON THE VEHICLE'S STRUCTURE. I AM HAPPY TO TELL EVERYONE TO AVOID UHAUL AND ULTILIZE OTHER BUSINESSES.Michael S.