First I reserved a pick up truck and then I got to the location they said that I needed an "actual credit card" to get a pick up or van which was not disclosed during my initial reservation so I spent $20 more getting a 10 ft box truck which I didn't need. Thanks for the truck though it was over kill but did the job.Roger H.
Trailer Rental & Towing in Mesa, AZ at U-Haul Moving & Storage of Lehi
Mesa, AZ 85201
(On McKellips west of Mesa Dr)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Alquileres locales para mudanzas de ida o en la ciudad en Mesa, AZ 85201
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
We have the largest selection in the industry!
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The mirrors on the truck were terrible. Couldn't adjust them to properly seeRobert K.
Trailer Electrical System not working at pickup.Adam A.
It would be nice if when you reserved additional equipment like dolly and furniture pads that they are in the truck or at least mentioned at time of rental. After I was finished with my paperwork they sent me out to the truck and then only when i checked the back, I had to drive back to the office and ask for the stuff and then the lady at the desk looked annoyed that she had to deal with it so luckily the manager gathered the stuff for us so we could be on our way.Michael M.
Slow and give limited information about products. Customers waiting 3-4 deep and Reps have not a care in the world, no sense of urgency and on their cell phones on personal calls. TOTAL LACK OF CUSTOMER SERVICEPeggy R.
I was a bit irritated when my original pickup and return location, 2 miles from my home, was changed. The McKellips location and staff was terrific, only 15 miles further away. Thank you Staff!Thomas G.
Great experience, friendly staff and speedy pick up and drop off processRafael B.
The woman who checked my trailer said I wasn't on the list to return my trailer but was able to accept it. She asked me to back my trailer in which I wasn't sure how to do and was very rude about it. She even told me â€œYou don't know how to back a trailer in?â€. I felt very irritated after leaving the place. Bringing a trailer back was a bit hassle.ERICA D.
Everything was cool until the day of the guy that was at the counter informed me that he wouldn't let me leave the lot with the car dolly that I had ordered, citing that it was too much of a liability for me to use the car dolly. This was after I had received an email explicitly explaining that I would need to disconnect my drive train & a day after I had received a phone call confirming my order. I even explained that to the gentleman & he still refused & upsold me the AT that was at another location. I understand the AT was a safer alternative. But that would of been nice to have that conversation prior to me being under pressure to pack the truck and get out of state. And the extra $300+ charge just felt like insult to injury.Marc G.
Not this location, but Uhaul in general needs to get rid of this "standby" reservation policy bullshit. Either it's a reservation or it's not, and adding more uncertainty and stress to customers in the middle of a move is extremely unprofessional and disrespectful. This is also disrespectful to your employees, who have to take the brunt of the fallout from your bad policy decisions. Whoever implemented and approved this policy of not guaranteeing reservations should be ashamed of themselves and needs to be demoted to an entry level scheduling employee so they can experience the customer dissatisfaction firsthand.Adam R.
Location for pick up changed and I was not notified on advance. Ha to drive too far for pickup.Paul V.
I was glad to obtain a U-haul that was only about 17 miles from my starting destination and am glad that I was offered the 60 miles option when I had to return at another location 10miles from my end destination. I traveled 57 miles for a 30 mile moving distance.RYAN C.
Funds were collected on hold card after being told payment would be collected upon return of rental. Not HappyDawn E.
The truck shook so bad we were afraid to drive it. When we picked up the man behind the counter told us all about having to send to Texas to get the truck and how we were lucky to get it. The movers we booked 2 for 4 hours load and unload were horrible..we had to get another mover for the next day!!!!!!Dennis H.
Nothing. The lady who checked me in was so friendly and helpful. I wish she worked for me. I think her name was Margaret or Stephanie. One of the beat company reps you could ask for. I'll be back again at this location.craig A.
I reserved at power and main - the morning of they changed it to country club and mckellips which was the complete opposite area I needed to be in and was charged quite a bit per mile still even though it was completely inconvenient. And the lady who looked up the reservation at country club (natasha or something) was completely rude to my girlfriend who we booked as the driver. Overall wasn't very satisfiedHolly D.
Thanks for the great experienceMustafa H.
I was very upset with my rental experience overall. I had reserved a truck to pick up in Fountain Hills but the day before I was to pick it up U Haul called me to say it wasn't available in FH and that I would have to pick it up in Phoenix or Mesa. I was upset about that but what was worse was that when I picked it up in Mesa, I was told the price was $60 more than the price I was given when I reserved it. They said it was because I was picking up in Mesa. I NEVER WANTED TO PICK IT UP IN MESA. I RESERVED IT IN FH. SO NOT ONLY WAS I INCONVENIENCED TO HAVE TO GO TO MESA THEY CHARGED ME TWICE AS MUCH FOR THE INCONVENIENCE! And the man who helped me in Mesa was very unfriendly and never apologized for the inconvenience and broken promoses. He pretty much said I was lucky to get a truck at all. Terrible attitude.Janet L.
Tried to give me the wrong truck. When I got the keys to the correct truck the turn single on the driver side was broken, the interior of the truck was dirty and looked as if it had not been cleaned recently. This is not what I'd expect from a locally based Arizona company. We are better than this.Ross S.
Everything was great aside from I had requested a furniture dolly and it wasn't inside. Just the moving pads/blankets. I had to go to Home Depot to purchase a dolly, which took extra time and mileage. I had even asked twice to make sure it would be in there and the guy on the phone reassured me it would be. So I was very disappointed about that.Kayla G.
Rude staff, vehicle not wiped down on the inside, was not able to rent the vehicle I reserved, customer service was lacking.Towanda G.
Hire more employees for this location especially on the weekends. Thank you for your help.Kolokea S.
When picking up a truck the time was asked when I would like to bring it back. The guy did not specify a specific time or what a full day would be. I was told if I needed it longer or would be ok because it's not a whole day??? I guess my complaint is be specific on when you need your trucks back. But thanks for charging me an extra day and not letting me keep the truck for the day I was charged.Amelia T.
Hire more competent workers. Young people you are hiring , especially young women are incapable of doing a mans job apparently . I've noticed the decline in male employees to handle areas of trailer hookups. The offices are under staffed for number of people using your company. I had to drive more than 50 miles out of my way to even get a trailer. I'm dissatisfied and disappointed, I used to actually recommend the Riggs rd , Az Ave in Chandler . Not anymore !Bill M.