Very kind. Thank you
Alexia B
Pennington Properties
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Medina, OH 44256
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Communication would be my only improvement. I never received a call to confirm that the truck I requested was available, or that the time we needed that truck was available. In the email it said I’d receive a call to confirm all of this by 6/1 (we needed the truck on 6/7), but never did. I called the day before the move since I still had not heard from the location, and I needed to make sure we had a truck for moving homes. I had to leave a voicemail, and ended up using the chat online with a customer service representative to verify we had a truck in the morning. The day of the move, I received a call about an hour beforehand saying the truck was good to go. I thought the process of renting the truck was super easy and user friendly, and affordable. The truck and equipment was in great shape.
ANDREW Rthis was a small place so parking was a little tricky. More signs would've been helpful.
Jennifer MLocation was very good, Vehicle had slight inside cab door damage that couldn't be documented online at pickup, had to leave a message about the issue. The requirement of using the APP was not appreciated, the location had to scan my license for me because with my phone I couldn't install the APP on it. Going online at return was no help either. I had to CALL after hours and wait 20 minutes to speak to someone or else there would be a $20 added charge the next day for inspection without photos. Once on the phone things got accomplished very quickly. There was no option to upload pictures on the website, I had to get an email from the Customer Service agent and reply to it. Way to tedious. You should just be able to use the website the same as the APP. Overall an A- rating.
CHRISTOPHER TSpoke with Jean at Pennington Properties. She was super helpful!!
WILLIAM L