Nothing at all
CHARLES H
Compass Self Storage
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Mcdonough, GA 30253
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulNo complaints, easy return after a chaotic attempt to return at another location
Brionna GDear U-Haul Customer Service, I am writing to formally dispute the final charges applied to my recent rental under Contract #3980308. After reviewing both my original equipment contract and the final receipt sent to me, there are multiple discrepancies that require immediate correction: 1. Incorrect Fuel Charge The vehicle was dispatched to me at approximately 1/4 tank of fuel, as shown on my original contract. I returned the vehicle with the same fuel level (1/4 tank), in full compliance with U-Haul policy. Despite this, I was charged a fuel adjustment fee of $34.00, which is incorrect and unjustified. 2. Coverage Charge Discrepancy My original contract clearly shows that I selected coverage at a rate of $15.00. However, my final receipt reflects a coverage charge of $30.00, which is double the agreed amount and was never authorized by me. 3. Billing Overcharge My estimated total at the time of rental was $55.85, yet my final total increased to $80.44 without valid justification. These additional charges are inconsistent with the signed agreement. Based on the documentation, I am requesting the following: - Immediate removal of the $34.00 fuel charge - Correction of the coverage charge from $30.00 to $15.00 - A full refund of all overcharged amounts I have attached both my original contract and final receipt for your review, which clearly demonstrate these discrepancies. If this matter is not resolved promptly, I am prepared to escalate this dispute further, including contacting my financial institution to dispute the charges. Please confirm once these corrections have been made. Sincerely,
Lexus SI appreciate how helpful the staff was. I enjoyed our conversations and helped me with my app on my phone.
JIMMY PTrucks should be inspected. The tire pressure light was on when we rented the truck.
Larry T