There was nobody available to help with trailer hookup or answer questions. I was standing in the hot sun under no shelter trying to figure out which truck was mine, how to get the key, and how to facilitate the process. The woman who I called on the phone was nice enough, and helpful, but put me on hold for 15 minutes right in the middle of trying to obtain a key. Fortunately, there was a helpful neighbor from the auto shop located across from the rental location who was kind enough to assist with everything.
Steve S
Hotwire Electronics
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Matteson, IL 60443
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulNeed Better directions. The location was located in a remote area in which the GPS had a difficult time finding
Varrick DI was told one charge and billed another
Jocelyn AThe team at the Matteson location was extremely nice and helpful, not their fault UHAUL let us down again with not having the trucks we rented weeks in advance. I must say Thank you though, your inability to come through for us forced us to look at another vendor that bailed us out last weekend and they now have our corporate rental business, simply cannot handle teh hassle of UHAUL any longer!!
Ryan WI contacted the store that I rented the uhaul from to notify the rep that the vehicle should have possibly been checked been for PM maintenance. However when i called and spoke with someone named Ross he was very dismissive
ZADIE W