I'm quite disappointed in the U Haul pick up and drop off procedure! South Haven would have been ideal for pick up and saved a very modest amount of money on mileage. I would also point out that all U Haul equipment sat at the South Haven location for more than several days--no pick ups at all!!!!Justin S.
Moving Truck Rental in Mattawan, MI at Kruizenga Archery
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Mattawan, MI 49071
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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When you ask for dolly or moving blankets and don't get them. But you don't know that until you get back to start loading. Make sure the equipment is tbetrAnna C.
Corner damage and not reported prior to pick up causing water damage.Nick H.
The equipment was clean, but it had a horrible odor like a manure pile. I had to spray it with Lysol and it still did not take out all of the smell.Frances R.
Nothing, super friendly and helpful 5 starsLukeanthony A.
Can't think of any. Great experience!mark F.
We tried doing before hours pick up. The location did not have internet access which made it difficult to load the app and then once we got the app to load it wouldn't upload our photo for us to move onto the next steps. We waited over two hours for them to finally open so we could pick up our truck. Our reservation was originally for a different location closer to town and I paid ahead. I feel if I paid ahead and made a reservation you should have a truck where I originally wanted one! Instead I lost two hours of moving time waiting around trying to get an app to work.Brandon M.
Great deal, great truck, helpful people.Gregg G.
These guys were so kind and helpful and understanding. I highly recommend them!!! Excellent customer service!Amanda A.
The vehicle check in/out process via the mobile smart device was not smooth and was very time consumingDavid A.
Their U-Haul business conflict with their archery business therefore you had to wait around quite a while to get waited ondonald M.
Computer related issues caused a rather long delay in generating the rental contract. The salesperson stated this has happened before. Recommend finding out if there is a system issue and fixing or upgrading to eliminate the problem.JOHN A.
Never checked for the appropriate attachment of the trailer to my car.Peter C.
driveway was a bit muddy, but this is the season for that. Person that helped was friendly. Driveway was wide and easy to navigate.kyle M.
Mark & Mick are great to work with, would rent from them any time.Mike P.
Brand new trailer, he checked it out for us very carefully after we hooked it up, there was a wiring problem with one of the lights and he got right on it and fixed immediately, very satisfied.tim T.
The drop off was a bit of a fiasco. I was originally suppose to drop off the trailer at Village Market in Decatur, but when I attempted to drop off the trailer I was told that this facility wasn't setup the accept returned trailers. I called the 800 number and I was told to drop it off at Neil's Do-It Center in Paw Paw, but unfortunately I was told the same thing. I called the 800 number again, and after the third try I dropped it off at Kruzienga Archery. Just a bit of a run around for a simple drop offTodd B.
I have rented many trailers and this was the worst. It was old, very dinged up, and in need of repair. Rear door locking bracket came loose and we almost lost our load.FRANK H.
One of the safety chains on the trailer I rented was broken; this should be repaired before it is rented again. Otherwise, the experience was good.Richard R.
Don't know about improvements, but I will go there again when I need to rent from U_Haul again.Penny K.
The thing where you randomly assign a place to pick up equipment is weird. You should be able to pick out a radius or somethingAndrew M.
Same as aboveCathy H.
This was a 24 hour drop off location that we went to after hours in the dark. It was very hard to find the driveway as there was no lighting to indicate a driveway so we drove past it and had to turn around. There were only a few trailers there and no trucks. I don't think this location is used to having business after hours, in the dark. Again this is my first experience with renting from U-Haul, so I have nothing to compare to other than the location we rented from which was a much larger location, fully stocked with multiple trucks, trailers and miscellaneous equipment. It is possible that the remote location of this drop off location is average for what to expect from this size and location. With that in mind I would say it is average.Julie F.
Tire pressures were low. Rental location does does not sell balls, receivers or any other hitch/trailer pieces. If you just need a trailer it's ok.Dave B.
We dropped our truck off at night and it was very difficult to see the entrance. Drove passed it twice.Brian D.