Customer Reviews for Kruizenga Archery
(Distribuidor de U-Haul del vecindario)

176 comentarios

24780 M-43   Mattawan, MI 49071

(269) 668-6275

Horarios de la ubicación

  • Lun. - jue.: 10 a. m. - 7 p. m.
  • Vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(269) 668-6275

24780 M-43
Mattawan, MI 49071

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 10 a. m. - 7 p. m.
  • Vie.: 10 a. m. - 5 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 7/4/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Sandra B. 
Clasificación:
5.0

The app SUCKS for dropping off. I must have taken 10 photos of the odometer and fuel gauge, but it never recognized that I added them. The website worked fine. Fix your app and also put a freaking phone number in it for people who are having issues!

James B. 
Clasificación:
5.0

Best service ever!!

Ronald L. 
Clasificación:
1.0

Way too many problems

Ronald M. 
Clasificación:
5.0

Very Professional and quick

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca W. 
Clasificación:
5.0

Make the guys computer run faster.

Shawn M. 
Clasificación:
5.0

The people there are super friendly and made the drop off extreme easy and quick!

GARY LEWIS F. 
Clasificación:
5.0

I'm quite disappointed in the U Haul pick up and drop off procedure! South Haven would have been ideal for pick up and saved a very modest amount of money on mileage. I would also point out that all U Haul equipment sat at the South Haven location for more than several days--no pick ups at all!!!!

Justin S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rebecca D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHYKENT M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERMICHA K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T. 
Clasificación:
5.0

When you ask for dolly or moving blankets and don't get them. But you don't know that until you get back to start loading. Make sure the equipment is tbetr

Anna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

nick P. 
Clasificación:
3.0

Corner damage and not reported prior to pick up causing water damage.

Nick H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Troyallen I. 
Clasificación:
5.0

El cliente no dejó un comentario.

breanna D. 
Clasificación:
4.0

El cliente no dejó un comentario.

john G. 
Clasificación:
5.0

The equipment was clean, but it had a horrible odor like a manure pile. I had to spray it with Lysol and it still did not take out all of the smell.

Frances R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale T. 
Clasificación:
5.0

Nothing, super friendly and helpful 5 stars

Lukeanthony A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORRAINE D. 
Clasificación:
5.0

Can't think of any. Great experience!

mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BREIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda A. 
Clasificación:
2.0

We tried doing before hours pick up. The location did not have internet access which made it difficult to load the app and then once we got the app to load it wouldn't upload our photo for us to move onto the next steps. We waited over two hours for them to finally open so we could pick up our truck. Our reservation was originally for a different location closer to town and I paid ahead. I feel if I paid ahead and made a reservation you should have a truck where I originally wanted one! Instead I lost two hours of moving time waiting around trying to get an app to work.

Brandon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cornelius P. 
Clasificación:
5.0

Great deal, great truck, helpful people.

Gregg G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melody D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy M. 
Clasificación:
5.0

These guys were so kind and helpful and understanding. I highly recommend them!!! Excellent customer service!

Amanda A. 
Clasificación:
3.0

The vehicle check in/out process via the mobile smart device was not smooth and was very time consuming

David A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia W. 
Clasificación:
3.0

Their U-Haul business conflict with their archery business therefore you had to wait around quite a while to get waited on

donald M. 
Clasificación:
5.0

El cliente no dejó un comentario.

julie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

George T. 
Clasificación:
3.0

Computer related issues caused a rather long delay in generating the rental contract. The salesperson stated this has happened before. Recommend finding out if there is a system issue and fixing or upgrading to eliminate the problem.

JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne B. 
Clasificación:
3.0

Never checked for the appropriate attachment of the trailer to my car.

Peter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK K. 
Clasificación:
4.0

driveway was a bit muddy, but this is the season for that. Person that helped was friendly. Driveway was wide and easy to navigate.

kyle M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Josep T. 
Clasificación:
5.0

Mark & Mick are great to work with, would rent from them any time.

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney P. 
Clasificación:
4.0

Brand new trailer, he checked it out for us very carefully after we hooked it up, there was a wiring problem with one of the lights and he got right on it and fixed immediately, very satisfied.

tim T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Theodore L. 
Clasificación:
5.0

El cliente no dejó un comentario.

dan N. 
Clasificación:
5.0

The drop off was a bit of a fiasco. I was originally suppose to drop off the trailer at Village Market in Decatur, but when I attempted to drop off the trailer I was told that this facility wasn't setup the accept returned trailers. I called the 800 number and I was told to drop it off at Neil's Do-It Center in Paw Paw, but unfortunately I was told the same thing. I called the 800 number again, and after the third try I dropped it off at Kruzienga Archery. Just a bit of a run around for a simple drop off

Todd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

I have rented many trailers and this was the worst. It was old, very dinged up, and in need of repair. Rear door locking bracket came loose and we almost lost our load.

FRANK H. 
Clasificación:
4.0

One of the safety chains on the trailer I rented was broken; this should be repaired before it is rented again. Otherwise, the experience was good.

Richard R. 
Clasificación:
4.0

Don't know about improvements, but I will go there again when I need to rent from U_Haul again.

Penny K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
3.0

The thing where you randomly assign a place to pick up equipment is weird. You should be able to pick out a radius or something

Andrew M. 
Clasificación:
5.0

Same as above

Cathy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom F. 
Clasificación:
2.0

This was a 24 hour drop off location that we went to after hours in the dark. It was very hard to find the driveway as there was no lighting to indicate a driveway so we drove past it and had to turn around. There were only a few trailers there and no trucks. I don't think this location is used to having business after hours, in the dark. Again this is my first experience with renting from U-Haul, so I have nothing to compare to other than the location we rented from which was a much larger location, fully stocked with multiple trucks, trailers and miscellaneous equipment. It is possible that the remote location of this drop off location is average for what to expect from this size and location. With that in mind I would say it is average.

Julie F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
3.0

Tire pressures were low. Rental location does does not sell balls, receivers or any other hitch/trailer pieces. If you just need a trailer it's ok.

Dave B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah J. 
Clasificación:
4.0

We dropped our truck off at night and it was very difficult to see the entrance. Drove passed it twice.

Brian D. 
Clasificación:
3.0

El cliente no dejó un comentario.

John V. 
Clasificación:
4.0

El cliente no dejó un comentario.

carl M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATE W. 
Clasificación:
4.0

Let me pick up an hour before they opened. Thanks!

TIM C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

The dealer was very helpful. I'll be sure to come back.

Steve B. 
Clasificación:
4.0

Happy with how well everything went. Will use this place again!

Phil B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cliff R. 
Clasificación:
5.0

Very accommodating service. Will use again when hauling needs arise.

Jeffrey D. 
Clasificación:
5.0

Kruizenga was helpful and attentive. Nice job.

TERRENCE S. 
Clasificación:
3.0

Here again not open until 10 am.

Yvonne G. 
Clasificación:
4.0

El cliente no dejó un comentario.

RYAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSETTE S. 
Clasificación:
5.0

Friendly staff... Excellent customer service!

DAWN B. 
Clasificación:
5.0

Convenient and quick! Just what I needed! Helpful staff made sure everything was hooked up and working right (including lights). I'll be back! - John

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUG K. 
Clasificación:
5.0

Great guy. Will for sure use again

VASILE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAT K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD S. 
Clasificación:
4.0

Right rear outer tire was almost flat.

MICHAEL A. 
Clasificación:
5.0

everything was great.

PETER P. 
Clasificación:
3.0

I made my reservation for pick up in romeo and drop of in kalamazoo. Some how it got mixed up for pick up in paw paw drop off in kalamazoo. After 5 transfers to no one that could change my reservation I finally got assistance and had the pick up and drop off location changed. Then when I went to go pick up the vehicle the milage and price that were quoted to me after the change was wrong, the drop off location was still wrong, and the price was higher. I am not interested in working with this company again, I was very disappointed in this experience especially since Uhaul is such a big name.

STEPHANIE H. 
Clasificación:
4.0

The only thing I would say is the mileage situation. I lived over 35 minutes from where I picked up n the mileage they gave me was so close with in a mile or so. It scared me if I would have been off route I would have had to pay even more. The place I rented from the man was wonderful understanding the mileage n having too load a 26ft in morning n drive 100 miles then unload all in one day was extremely stressful but he helped me out. I do say the equipment had gotten so so much better then years past. Basically if one is moving far I think mileage n look at giving them an extra day to unpack. Which this place gave me. I thank u.

CHRISTINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua C. 
No se han enviado comentarios para esta ubicación.

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