Facility wasn’t open when I arrived at my pickup time, opened over an hour after the time even though posted time was 30 minutes prior to pick up time. I drove the vehicle for 33 miles, put in $15 in gas, over 4 gallons and was still charged $11 for gas. Then I received a call stating that I was late returning the vehicle even though I dropped it off about an hour before my scheduled time. The vehicle was in good condition, the overall operation ran poorly.
William P
Ranglins Complete Auto Care
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Manchester, MD 21102
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulOnce I got the truck everything was great. My only complaint is that I was moved to a new location 24 hours before pickup. Through no fault of U-haul, the previous renter did not return the truck to my original site. But this in turn doubled my mileage and there was no mention of a credit or waiver. I know I could have rented elsewhere it was late and we needed this truck to move my daughter.
LARRY BIt would have been helpful to have instructions stating that the trucks are actually behind the building and down a flight of stairs. Once we located the truck by wandering around and going down the stairs, we then discovered we needed to go back up the stairs to get the key, then back down the stairs to get back to the truck. Luckily, we are able bodied and were able to handle the stairs, but it was very stressful trying to locate everything.
David HThere is a lockbox for the truck keys and they don't tell you that the trucks are on the other side of the building and not behind the big locked garage door that you are standing in front of. I thought I needed another code for the other lockbox to unlock the garage door. Can't contact anyone at Ranglins on the weekend. Town was like Deliverance... should have known
Clifford PExcellent experience! Very easy and user friendly! Tangling auto were super friendly and helpful, highly recommend
Scott M