The truck was dirty, air conditioning did not function. Wires looked pulled and one was not connected and on the floor. Hard to understand why we were issued this truck when others there were clean and in much better condition.
AVIVITH O
Pack Ship N More
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Madison, NJ 07940
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Truck was so clean and new. I was very surprised. The customer service man was very nice. Address given was 300, but shopping plaza sign it’s located in says 306, so had trouble finding the place.
EDWARD PThe U-Haul van was dirty and smelled of urine. I personally cleaned it and they charged me for cleaning saying it had garbage in the front cabin. I have pictures of the return and that is not true. They are in the process of refunding my $25.00 cleaning fee.
LISA BI was given a dolly with a flat tire. I didn’t use it. When I dropped the dolly back off I asked if I could be refunded since I didn’t use it. They said yes. The receipt I received for the final charge had the dolly rental on it. Now I am working to dispute this which takes time and energy and frustration. Suggestion for improvement: simply make sure your equipment is operational; and certainly before giving to a paying customer…and do what you say you will do.
COURTNEY BThe guys at this location were fantastic. One thing was the price was a little misleading. Uhaul was advertised at 19.95 plus mileage but I was billed 19.95 twice plus mileage.
STEVEN S