Great experience from start to finish
MONISHA C
1st Impression Tire
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Mableton, GA 30126
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
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The only thing I would say was that the process was convenient.
Nancy RClean the equipment and have better instructions
Calvin FThe whole process was a nightmare. After I paid for my reservation in advance and was told my truck would be ready to go, I arrived and the app said I now needed to call support to start my rental. Why did you take my reservation if you were not going to keep it? It was cold and freezing outside and the vehicle was in an open lot with no open business so I had to stand in the cold pouring rain while I waited on hold for hours for your customer service team to answer the stupid phones. When they finally did, it took them forever to get my rental started. You all should be ashamed of yourselves for providing such horrible experiences. You need to repent and ask forgiveness for your negligence and your inability to perform the duties you were obligated to. I would like my money back, please. Thank you for the refund.
Pete PWrong password, switched locks, and long wait time. First, the GPS signal to the area wasn't strong enough for me to do my GPS verification, so if you have AT&T be careful with this location. I had to drive around the block until I got signal. Then, the password they gave me did not work. The email said Lock Box 2, and a password, which did not work. I tried the password on the other lock box, and it worked, and I got the key. The key did not fit in the truck, and was in fact for the much larger, 30ft truck next to it. Either they had given me the wrong password, or the locks had been switched, but I stood in the extreme heat, cell phone dying, hot and late for my pickup time for an event I was working, while they struggled to get me the code for the other lock. During this time, I also found the shattered remains of a previous uHaul key fob in the parking lot. I was on the phone for over forty minutes, standing in the heat after having been dropped off at the truck pickup, thinking it couldn't possibly take more than a few minutes. The worst part was that we specifically requested an over the counter check in process because the online method is always a nightmare. I spoke to four different people over the course of forty minutes, and at one point was told I'd need to wait an hour and a half for a manager to come out, and had to argue instead to be given the second code. Be cautious with this. I've NEVER had this problem getting a truck from Home Depot.
Victoria D