after 2 days I still cannot walk properly on my left leg. The ramp did not open and close properly, I had to force it closed and when it jammed half way in the narrow end of it buried into my left leg above the knee. I would submit a picture of the severe bruising if I thought uhaul gave a fuck, with all your clever lawyers customer injuries are not important. Spend 5 minutes once a month and grease the track on those ramps
gerald D.
Macks Body Shop Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lyons, NY 14489
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Customer Reviews
- 4.5 Average Customer Rating
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Front staff was rude, and acted like I was interrupting her day. Had no clue what she was doing. Was annoyed at every question I asked and when I needed a dolly added basically scream at me because she had to add it. Had no idea on prices, and where I could drop it off. Never will I go there or recommend uhaul again.
AUSTIN L.Difficult to get Internet (rural location); to finish out so left keys in drop box— could not complete return via e mail but that happens w my carrier sometimes
Michele F.You're process for mobile check in would be amazing if it actually worked. I had nothing but trouble. Had to call uhaul 4 times to get checked in, finally got everything to work so I could get the keys and get going, and your site kept declining my card when there was more than enough money to cover it. Had to call a 5th time for help with that and was told to call my bank. They confirmed my balance, and said there was no hold on their end, no idea why the transaction wouldn't process. Ended up having to make a 20 mile round trip to go to the bank, draw out money, drive to another bank and make a deposit in order to make the payment. Took over 2 hours to complete the pickup of the truck which threw our entire schedule off. By the time we got to the new house, we had 2 feet of snow and had to unload in the dark because it was so late. I'm very dissatisfied. Would not recommend mobile check in to anyone ever.
Charles H.The woman in the office at Mack's Body Shop was helpful, patient with our questions, efficient, and kind. She made the process of renting the truck go very smoothly and quickly.
Teresa M.