I noticed that the center is not customer friendly. This is not the first time. I'd appreciate if the staff is more polite. Secondly, the center didn't have a truck available for me even though I had a reservation. After some tough talk, a truck somehow became available, wonder how. What's the point of having a reservation if the truck won't be available? The center should fix their credit card machines. It wasn't working when I dropped by. They should at least send an email informing customers that credit card machines are not working and ask the customers to bring cash. Need some adults in the house!
Moving Truck Rental in Lowell, MA at U-Haul of Lowell
Moving to or from Lowell, MA 01851? Get FREE truck rental rate quotes at U-Haul of Lowell.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Lowell
Pickups Pequeños trabajos
Cargo vans Pequeños trabajos
Camión de 10' Studio to
1 Bedroom Apt.
Camión de 15' 1 Bedroom Home
to 2 Bedroom Apt.
Camión de 17' Casa de hasta 2 dormitorios
Camión de 20' 2 Bedroom Home
to 3 Bedroom Apt.
Camión de 26' 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Lowell, MA.
Cargo vans and pickup truck rentals in Lowell, MA
U-Haul cargo van rentals and pickup trucks in Lowell, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Lowell, MA 01851. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Barandillas interiores en las camionetas de carga
- Transmisión automática
- Air conditioning
- Suspensión Gentle-Ride
- V-8 de bajo consumo de combustible
- SRS/bolsas de aire
The employees were all very nice and well prepared for Covid-19 social distancing measures
Customer service was superb!
The only thing I was not happy about was the after hours fee I got charged . Nobody mentioned this to me at all at the time of pick up. I had the truck from 2:00-5:10 . It states I dropped off at 7:30 pm which is not true . I rented the truck for 4 hours and returned it in 3? Tried to talk to someone at office about it and she had no customer service politeness about it and basically told me to deal with it . Do not think I should pay that fee .
In store visit was excellent, staff very knowledgeable. Online experience was the complete opposite. Rude, uninformed reps fielding your phone calls, needs to be addressed. One hung up on me. Awful. I decided to go directly to store nearby and do it myself. Luckily I have a close store otherwise would found another rental company.
More smile more friendly and well maintained equipment.
Make sure trucks are work properly the first truck had no oil in it and the power steering was squealing the second truck transmission would get stuck between gears. But the gentleman that helped me with the swap was very professional.
The staff at Uhaul of Lowell, 1614 Middlesex Street. Do a job, above-average. Cheers to a staff who can check in and check out a customer, with ease. Great understanding of all pricing aspects. Thank you Uhaul!
I needed to have my receipt printed while I was there and there wasnâ€™t enough staff on hand to have it done right away so I needed to wait a bit for it. Therefore it wouldâ€™ve been nice to have enough staff on hand
The young man who was working the counter is always professional and helpful and courteous. He was there a couple months ago also and he was great then.
Bad costumer service
The manager Al knows his business and provided excellent customer service
Worker here knows what heâ€™s doing, does a good job.
I have no criticisms to give. I am, as always, completely satisfied with the experience.
We did drop off after hours.
Al was fantastic!! Great customer service.
Excellent customer service by Al
Once again. Uhaul of Lowell, 1614 Middlesex Street. Great staff. Great selection.
Attendant was very helpful attaching the trailer to my truck. It was very much appreciated.
I set up my order to be able to pick up the vehicle via phone service at 6 am on Saturday. I got there at 5:55 and began the process. When all was comple, I received a message that my vehicle had to be â€œhand deliveredâ€. When I called to find out why, I was told it was it was not prepped the night before the staff left.i was told I could wait until 7 am or I could take a 15â€™ foot truck in lieu of the 17â€™ truck I ordered. When they opened, I inquired what had happened and was told the truck was ready and there must have been a glitch in the system. I lost an hour and a half of start time for my move and was not happy. The truck had no issues and the return was seamless. I have rented at this location several times previously and never had any issues. Would I recommend them? Probably, but I would reference what happened this time and suggest they confirm that all was set for the e-pickup.
Customer Service could of been better
Amazing customer service! The truck was ready at scheduled time. The associate working was attentive, friendly and efficient. He is a true asset to the business. I highly recommend this location.
Both of the representatives I worked with were fantastic and extremely helpful - they made my stressful moving day much easier!