I went to pick up my uhual which i reserved for 6:30. At this location. I unlocked truck and no key was in it , they was storing, something it it. I asked the guys that work in the store they acted like they didn't know anything about the uhual or even denied that it was sitting right outside the building. Then there boss comes up an hour later with the key that was supposed to had been on the floor, and they started to take the stuff out. I didn't get to use the truck until 7:45 , they took an hour away, and they lied about knowing anything about it, and they took some of my reserved time away. I really want the full refund cause it shouldn't have went that way at all. I should just been able to pick the truck up and go.
Mahaginy M
Infinity
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Louisville, KY 40272
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