U-Haul moved my pick-up/drop location 3 time. Each time getting further from my home, longer empty drive times. Pick-up delayed due to owner being late, about 15 minutes. Self drop off (NO assist), via phone call to open gate. Intercom was completely indecipherable.GLENN S.
Moving Truck Rental in Longmont, CO at A Better Mini Storage
(Distribuidor de U-Haul del vecindario)
Longmont, CO 80501
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: 8 a. m. - 1 p. m.
- 7/4/2021: cerrado
Alquileres locales para mudanzas de ida o en la ciudad en Longmont, CO 80501
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
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I was lucky that someone was there because I had no cell phone reception to check in myself on the app.Sergio G.
Super helpfulFRANCISCO T.
This location is awesome. Uhaul needs some more locations like this. We had a terrible experience with another location canceling our reservation, and customer service didn't help. But this location did!JAMEY S.
Swung in a coupla days before I needed the truck. Fellow who made the reservation was swell as was the woman who got me sorted out on the day. Lovely folks that were most helpful. âœŒðŸ¼â¤ï¸ðŸ¥‚ERIC V.
Had to ring 4 times before someone opened the gate. No one ever came to show us where to drop the trailer. There was junk, trash and old cars parked everywhere. Would definitely never use this location again. There's a much better drop-off a few blocks away. We will only use that other location from now on.CURTIS E.
Rental person was informative,and very nice!JOSE G.
Great location and easy pick up. No issuesJOSE P.
Worst UHaul renting experience, and I have rented from UHaul many times. 1. Manager was not in the office nor available by phone when I and UHaul Corp tried to reach her. 2. Manager was not in the office when her location was scheduled to open the next morning. I ultimately was able to reach her by phone. 3. Manager arrived 20 minutes late to work and proceeded to give me a hard time for not picking up the truck the night before. Ma'am, how can I do that when you are not in the office or answering your phone? 4. Manager told me she was waiting for me with my truck ready the night before... yet the parking area was covered by 12-16 inches of melted snow. Nothing had been shoveled. My shoes and socks were soaked from having to stand outside in melting snow while she fumbled to get everything clean and ready. The truck was covered in 12-16 inches of snow. My dolley was not in the truck. She only had 24 moving blankets when I had initially reserved 48. 5. Her mismanagement put me 18 hours behind schedule. I do not recommend this location.SHAWN A.
Your website page was slow and I could not reserve the trailer through the website. I had to reserve the trailer through a person to person contact.DAVID F.
Everything was better than expected until I received the bill. There was a $25.00 cleaning fee that was not mentioned. Don't mind paying it, but it was a shock since the rental fee was only 29.95.MICHELLE F.
no person at site but a phone was available and answered right away. easy clear instructions for drop off and a final email came shortly.Patrick P.
Sort of hidden. Better signage would be a plus.Aaron P.
No one on site when we arrived at a locked gate. Had to call and was told to just leave it. Not a terrible experience, especially with covid present, but definitely uninviting and not very informativeJames D.
Carla was AMAZING!!!!!! Nothing that could be done better. Went above and beyond to meet all our needs.bill A.
I would have felt a little better if Karla had put on a mask during our interaction ... but I was for the most part able to keep distance.Karen B.
Pricing is a lil steep but all in all was not to bad.JEROME M.
Online check in made it easy.Kevin M.
There was a slow leak in one of the tires, we noticed it halfway through the trip and put air into it... we estimate the tire was at 10 lbs when we realized the problem. After we filled it, it lost only 2 lbs by the time we reached our destination. I regret the additional load the low tire on the trailer put on my 17 year old car, for the hundreds of miles before we recognized there was a problem. All is well in the end but wanted to let you know about the leak.JENNIFER A.
I was charged the wrong amount. The gas tank was approx. 2/3 full and I was charged for a full tank, yet only drove about 5-8 miles.Kevin F.
The woman who checked me out was perfectly friendly and helpful, just as you would expect a customer service professional to be. On that basis I should have rated the overall location "average" but in this day and age of constant ratings, I didn't want to ding the place. The equipment was well used and could use some maintenance but it got the job done and that's really the only important thing. I WOULD definitely recommend the location to a friend.Frank L.
Place locked up when we arrived even though it was during operating hours. I used a â€œneed helpâ€ button and someone let me in remotely. It turns out, an employee was sitting there in a truck the whole time and did not get out to help me In the lot, park the trailer or unhook it. Not good service.John B.
The location was very difficult to find. The phone number for this location that was printed on my contract was not correct -- it was a U-Haul customer service number, and when I called to try to get information about how to find the drop-off location I was on hold for 10 minutes or more. When I finally found the drop-off location, it was closed, but they had a phone number to call. They were able to open the gate remotely and I was able to park the truck, drop off the keys and leave.Robert V.
I rented a truck for 24 hours I rented it at 11:00 a.m. on a Wednesday the next day Thursday morning at 8:30 I get a call from some lady stating that the truck is late and they're going to call the police say the truck is stolen. How can you do that? When the truck is not do intell 1100am..ðŸ¤”joshua H.
Very easy. Thank you!Elizabeth H.